Director, Commerce

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the strategy and implementation across commerce media as well as marketplace and retail dynamics.

• Ensure exceptional delivery consistently and serve as a senior partner to client teams during critical moments.

• Establish standards for craftsmanship, testing, and operational discipline.

• Advocate for product- and measurement-driven methodologies.

• Develop a robust pool of talent.

• Engage with client businesses and assist client teams and new business initiatives.

• Address leaves of absence and fill gaps within client teams.

• Set objectives and performance expectations with teams.

• Manage quality control and ensure that standards, templates, and review processes facilitate consistent execution.

• Lead and maintain key client relationships as the senior Commerce leader.

• Direct strategic client interactions and presentations for senior stakeholders.

• Anticipate potential risks and direct teams towards early and transparent resolutions.

• Promote Tinuiti’s product and technology suite within commerce delivery.

• Collaborate with Product, Analytics, I&G, Creative, and other channels to enhance workflows.

• Convert platform changes into playbooks, client suggestions, and team training.

• Supervise the analysis of intricate commerce performance data.

• Set expectations for testing rigor and documented learning cycles.

• Ensure that teams monitor and interpret performance while recommending next steps.

• Oversee comprehensive commerce strategies utilizing expertise in commerce platforms and marketplace dynamics.

• Maintain and advance Tinuiti Way commerce standards across accounts and teams.

• Foster cross-channel alignment with full-funnel strategies and the broader media mix.

• Propel growth, retention, and profitability outcomes for commerce clients.

• Advocate for innovation in commerce tactics, platform features, workflows, and scalable playbooks.

• Identify and minimize waste through straightforward standards and safeguards.

• Drive outcomes related to client growth, retention, execution quality, innovation adoption, and talent development.

⛳️ Requirements

• Over 10 years of experience in commerce, e-commerce, retail media, or marketplace roles.

• Demonstrated success in driving growth strategies and achieving measurable client outcomes.

• More than 5 years of experience leading teams of individual contributors and/or managers.

• Background in coaching, performance management, quality assessment, and talent development.

• Strong understanding of commerce media and marketplace ecosystems such as Amazon, Walmart, and Criteo.

• Capability to guide data interpretation, testing fundamentals, and measurement-based decision-making.

• Ability to translate performance and trade-offs into clear narratives for clients.

• Proven capability to collaborate cross-functionally with Client Partners, Creative, Analytics, and other channels.

• Strong storytelling skills and client-facing presence suitable for executive settings.

• Ability to foster alignment, make decisions, and ensure accountability.

🏝️ Benefits

• $135,000 - $155,000 hiring salary along with a discretionary performance bonus.

• Unlimited paid time off.

• Fully remote work environment.

• Flexible time off policies.

• 20 paid holidays, including several long weekends.

• Comprehensive Medical, Dental, Vision, Life & Disability insurance.

• Flexible Spending Accounts.

• Retirement match of up to 4% of contributions at 100%.

• Fringe benefits.

• Forma program.

• Unlimited Telemedicine and Teletherapy services available at no cost.

• Thankful giving initiatives.

• Equity opportunities.

• Birthing parents are entitled to 16 weeks of leave with full pay.

• Partners receive 12 weeks of parental leave with full pay.

• Access to on-demand learning resources.

• Mentorship program.

• Leadership and management development programs and resources.