Director, Client Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate directly with Sales client SVPs, SME division leaders, and other commercial executives to strategize on high-priority growth opportunities for top-tier clients.

• Oversee the development of tailored and custom materials for innovation days, executive meetings, top client renewals, and other significant partner discussions.

• Present ideas and recommendations directly in partner-facing environments alongside Sales.

• Gather insights from client teams, integrate differing perspectives, and convert them into clear strategic recommendations.

• Transform performance data and business intelligence into straightforward, actionable insights.

• Identify the next questions to ask and convert evidence into recommendations and actions that further partner objectives.

• Advise on the appropriate use of existing assets, whether to configure, customize, or challenge the brief.

• Effectively push back when requests may undermine strategy or diminish the chances of success.

• Highlight recurring themes, unmet partner needs, and strategic gaps to guide future offers, templates, and solution development.

• Generate proactive solution ideas and growth strategies that support the Sales SVP’s account initiatives.

• Identify new or newly tailored offerings when partner needs and market conditions justify it.

• Work collaboratively across functions to ensure high-stakes opportunities remain strategically robust, commercially viable, and aligned.

• Continuously refine team workflows, including the development and integration of AI as part of the team's operations.

⛳️ Requirements

• Over 8 years of experience in client strategy, integrated marketing, commercial strategy, solutions, sales enablement, account strategy, or similar client-facing roles.

• Extensive experience in supporting complex, high-value accounts in sectors such as healthcare, pharma, media, digital marketing, technology, or other solutions-based environments.

• Proven experience in crafting strategic recommendations, pitch narratives, and executive-level materials that are aligned with client objectives, business realities, and available data.

• Exceptional communication skills, including strong abilities in presentation writing and verbal storytelling.

• Demonstrated capacity to work independently, act swiftly, and manage multiple high-priority projects simultaneously.

• Strong collaborative skills and the ability to engage effectively with senior stakeholders and cross-functional teams.

• Keen commercial instincts and comfort in linking client needs to revenue opportunities, packaging decisions, and growth strategies.

• Capability to interpret performance data into clear, actionable insights and recommendations.

• Confidence and maturity to constructively challenge when the optimal business solution dictates it.

• Genuine interest in AI and its potential to enhance team performance.

• Preferred: substantial background in pharmaceutical or media marketing and a passion for health and improving patient outcomes.

• Preferred: experience in supporting executive-level pitches, innovation meetings, high-priority renewals, or bespoke business development initiatives.

• Preferred: experience in translating complex ideas, evidence, and capabilities into marketable, monetizable recommendations or distinctive solution positioning.

• Preferred: familiarity with go-to-market strategies, field marketing, commercialization, and sales enablement frameworks.

• Preferred: understanding of the medical, legal, and regulatory (MLR) process along with healthcare advertising considerations.

• Preferred: experience in optimizing processes, creating repeatable workflows, or developing AI-enabled tools and assistants.

🏝️ Benefits

• Opportunities for professional growth.

• Remote work options available (within the United States).

• Recognition as one of the Best Places to Work in 2025 and 2026.