Director, Client Management – Mid West US

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the growth and development of the Professional Services business throughout the Americas region, focusing on revenue generation, bookings, and sustainable business success.

• Formulate and implement business development strategies tailored for Enterprise-class clients.

• Recognize opportunities to enhance existing accounts and explore new market segments.

• Design innovative market entry strategies through thought leadership and a deep understanding of OpenText solutions and services.

• Coach, mentor, and empower a high-performing sales team.

• Propel the organization to surpass revenue and booking targets for both new and recurring business.

• Cultivate trusted executive-level relationships with clients and provide an outstanding client experience.

• Collaborate with Sales, Product Management, Engineering, and other stakeholder groups to ensure client success.

• Participate in the Americas Professional Services Leadership Team and contribute to defining and executing business strategies.

• Align Professional Services offerings with client needs, market trends, and OpenText strategic priorities.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor's degree in Business, Technology, or a related field is preferred.

• Willingness to travel both regionally and internationally as necessary.

• Demonstrated experience in expanding and leading Professional Services organizations that serve Enterprise-class clients.

• Proven track record of consistent revenue growth and business development.

• Skilled in building, developing, retaining, and motivating high-performing teams.

• Strong leadership abilities with the capacity to influence and collaborate across various organizational levels and functions.

• Experience in Enterprise Information Management, Enterprise Content Management, Business Process Management, Cybersecurity, AI, IT Operations Management, or related fields.

• A client-focused mindset with a dedication to service excellence.

• Strong business acumen and analytical capabilities.

• Proficiency in using metrics and operational insights to enhance performance and achieve business objectives.

• Exceptional communication and relationship-building skills.

• Ability to engage in substantial business discussions with senior leaders and executives.

🏝️ Benefits

• Comprehensive benefits package that supports physical, emotional, and financial well-being.

• Opportunities for variable and commission-based compensation for eligible positions.

• Vacation entitlement.

• Paid time off.

• Diversity and inclusion initiatives.

• Reasonable accommodations provided during the application or recruitment process.