Director – Business Transformation

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee critical transformation initiatives within the business unit from design to execution.

• Direct the optimization program for the order-to-delivery network across Customer Service, Supply Chain, demand planning, and Manufacturing.

• Take ownership of program structure, workstream governance, integrated planning, milestone accountability, interdependencies, critical path, and sequencing.

• Develop and maintain the business case and benefit tracking model.

• Manage external advisors and implementation partners while ensuring accountability for internal delivery.

• Lead change management efforts and engage stakeholders effectively.

• Establish governance and operating rhythm for the strategic initiative portfolio of the business unit.

• Implement intake discipline, stage-gate reviews, and leadership cadence.

• Create common tools, accountability frameworks, and scalable transformation methodologies.

• Integrate Customer Service, Supply Chain, Manufacturing, Commercial, Finance, and IT across ongoing programs.

• Foster trust with leaders at both functional and site levels.

• Prepare and present program updates, portfolio reviews, and investment summaries to both business unit and corporate leadership.

⛳️ Requirements

• 10–15 years of experience in transformation, operations, or program leadership roles.

• Proven accountability for large, multi-phase programs in manufacturing or industrial settings.

• Experience in leading order-to-delivery, supply chain, or order fulfillment improvement programs across at least two of the following areas: order management, inventory management, demand planning, or production scheduling.

• Operational expertise in Customer Service, Supply Chain, and Manufacturing process redesign and technology specifications.

• History of fostering cross-functional alignment across Operations, Supply Chain, Commercial, and Finance in a matrixed organization.

• Strong executive presence and communication abilities.

• Bachelor's degree in Engineering, Supply Chain, Operations, Business, or a related field.

• MBA is highly preferred.

• Preferred background in management consulting within operations or supply chain, combined with in-house operating accountability.

• Experience with S&OP / integrated business planning, ERP-linked scheduling, or inventory optimization platforms in a manufacturing context is preferred.

• Familiarity with product building or B2B distribution is advantageous.

• Certifications such as PMP, PgMP, APICS CPIM/CSCP, or equivalent are a plus.

• Applicants must be at least 18 years of age.

🏝️ Benefits

• Bonus

• Medical benefits starting on day 1

• Dental benefits starting on day 1

• Vision benefits starting on day 1

• 401(k)

• PTO

• Paid holidays

• FSA

• Life insurance

• LTD

• STD

• EAP

• Discount programs

• Tuition reimbursement

• Training

• Professional development