Director, Business Systems – AI Enablement

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead the strategy for Partnerize's business systems and AI enablement.

• Take ownership of the configuration, roadmap, and overall health of Salesforce and Asana.

• Supervise integrations with systems like NetSuite, HubSpot, DocuSign, and other connected platforms.

• Enhance workflows, data quality, efficiency, and scalability.

• Collaborate with stakeholders to outline user stories, solution designs, and business requirements.

• Manage intake, triage, and Jira backlogs for business systems requests.

• Configure, prototype, and develop Salesforce Flows, Asana workflows, and Gemini agents.

• Oversee the strategy and execution of user acceptance testing.

• Lead training initiatives, documentation, process flows, data dictionaries, and communication regarding changes.

• Act as the internal product owner for enterprise AI platforms, starting with Google Gemini Enterprise.

• Design, test, and implement business-led AI agents and automated workflows.

• Establish AI governance, data security measures, and access controls.

• Measure and report on AI outcomes, including hours saved, cycle-time reductions, and adoption rates.

• Lead, mentor, and develop a team of two business systems professionals.

• Manage consultants, vendors, service level agreements (SLAs), renewals, and license optimization.

• Own the comprehensive Business Systems and AI roadmap and communicate priorities to executives.

• Evaluate the existing systems landscape and deliver prioritized roadmaps within the first 90 days.

• Launch functional AI agents or automated workflows, create an AI impact dashboard, and streamline delivery processes.

• Achieve active adoption of Gemini Enterprise and demonstrate measurable time savings.

⛳️ Requirements

• 7+ years of progressive experience in business systems, business process optimization, or enterprise application management.

• Experience in leading, coaching, or managing business analysts, systems administrators, or related roles.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field, or equivalent practical experience.

• Extensive hands-on experience as a Salesforce administrator or power-user, including automation such as Flows and data management.

• Experience in configuring and scaling Asana or similar work management platforms, such as Monday.com or Smartsheet.

• Working knowledge of integrations with NetSuite, HubSpot, and DocuSign.

• Understanding of APIs, data models, ETL, and data synchronization between systems.

• Practical experience in rolling out and promoting the adoption of commercial AI tools, including prompt design, agent or workflow creation, and impact measurement.

• Experience in managing backlogs, prioritizing sprints, and writing user stories in Jira.

• Excellent written and verbal communication skills.

• Proven ability to deliver results through collaboration across functions.

• Capability to manage executive expectations, competing requests, and prioritization frameworks.

• Comfortable in a fast-paced environment with shifting priorities and technologies.

🏝️ Benefits

• Flexible Time Off Policy – Take the time you need.

• Enhanced Parental Leave: 16 weeks for birth parents, 8 weeks for non-birth parents at full pay after one year of employment.

• Comprehensive Company Sponsored Health & Welfare Benefits.

• 401k Plan – 4% employee match.

• Enhanced Wellness Program including access to EAP and Wellness Coaching.

• Regular company events and activities.

• Competitive salary.

• Flexible work environment.