Business Process Consultant – Black Belt

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a recognized authority in process improvement methodologies, offering strategic guidance and consultation to business leaders and stakeholders.

• Drive cross-functional improvement initiatives that enhance operational performance, customer outcomes, quality, and efficiency.

• Assess organizational processes, performance metrics, operational data, and business challenges to pinpoint enterprise-level improvement opportunities.

• Utilize structured problem-solving techniques to tackle complex business challenges and deliver sustainable results.

• Facilitate workshops, Kaizen events, value stream mapping sessions, and root cause analyses.

• Create and implement innovative process solutions that balance operational, technical, regulatory, and business needs.

• Develop future-state process architectures, governance models, performance frameworks, and continuous improvement roadmaps.

• Analyze interdependencies across functions, systems, processes, and organizational structures.

• Establish and monitor key performance indicators, operational metrics, and measurement frameworks.

• Offer data-driven recommendations, business case support, and insights suitable for executive-level presentation.

• Champion the adoption and advancement of continuous improvement practices throughout business units and functional areas.

• Direct project teams and business stakeholders in the application of process improvement methodologies, tools, and best practices.

• Contribute to organizational standards, methodologies, policies, and governance related to process excellence and operational improvement.

• Mentor and coach process improvement practitioners and operational leaders.

⛳️ Requirements

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or a related field, or equivalent experience.

• 8 or more years of experience in process improvement, operational excellence, business transformation, continuous improvement, consulting, or related disciplines.

• Lean Six Sigma Black Belt certification is mandatory.

• Proven experience in successfully applying DMAIC methodology to process improvement initiatives.

• Background in leading complex, cross-functional improvement initiatives in large-scale operational environments.

• Strong analytical, problem-solving, facilitation, project management, and stakeholder management capabilities.

• Expertise in process mapping, customer journey mapping, value stream analysis, root cause analysis, performance measurement, and future-state process design.

• Proficient in Microsoft Office, process mapping tools, statistical software, time study applications, and Power BI or other business intelligence tools.

• Extensive experience implementing Lean, Six Sigma, Agile, and operational excellence practices in complex business environments.

• Experience in leading readiness reviews and transformation workshops with senior stakeholders.

• Ability to align process improvement initiatives with strategic business goals, customer outcomes, and operational performance.

• Exceptional analytical, facilitation, communication, consulting, and presentation skills.

• Experience managing multiple initiatives and navigating ambiguity in complex business settings.

• Capacity to influence senior leaders and facilitate organizational change without direct authority.

• Remote-based position within the United States.

🏝️ Benefits

• Flexibility in work arrangements.

• Opportunities for learning and career development.

• Potential travel opportunities related to work (0-10%).

• Generous and flexible vacation policy.

• 401(k) employer matching.

• Comprehensive health benefits.

• Educational assistance programs.

• Leadership and technical development academies.

• Use of video cameras during interviews and initial orientation week.