Director, Business Development

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee ChowNow's business development operations, which includes the partner evaluation framework and the partner journey from initial discussion to market launch.

• Identify and prioritize partnership opportunities to enhance revenue, acquire restaurants, and expand market reach.

• Align the partner strategy with the company’s vision, revenue objectives, and product roadmap.

• Become well-versed in ChowNow’s products and effectively communicate technical capabilities to prospective partners.

• Collaborate with teams from Partnerships, Executive Leadership, Sales, Product, Marketing, Sales Enablement, Restaurant Success, Legal, Finance, Data, Engineering, and Customer Support.

• Manage the business development process, from sourcing and qualification to deal structuring, negotiation, and market execution.

• Maintain key partner relationships across technology integrations, referrals, and channel partnerships.

• Assess opportunities for entering new markets and adjacent verticals, including decisions on building, buying, or partnering.

• Travel to industry events and partner offices as necessary.

• Within 30 days: complete Ramp Camp, familiarize with product technicalities, shadow sales calls, establish priorities, and meet partners.

• Within 60 days: take ownership of partner intake and evaluation, facilitate discovery calls, prioritize partners, and develop launch plans.

• Within 90 days: launch 1–3 new partners, refine the business development framework, lead partner Quarterly Business Reviews (QBRs), and identify opportunities, trends, and threats.

⛳️ Requirements

• 8–10 years of experience in partnerships, business development, channel/reseller, or POS integration roles, preferably within the restaurant technology sector.

• Proven history of sourcing and closing new partnerships that resulted in measurable revenue growth and new customer acquisition.

• Comfortable navigating uncertainty and structuring complex, unstructured challenges.

• Working knowledge of APIs and the ability to engage in technical discussions with product and engineering teams.

• Proficient in evaluating commercial deal structures, constructing financial models, and negotiating partnership agreements.

• Self-driven, detail-oriented, and well-organized.

• Demonstrated ability to cultivate relationships across internal teams and with external partners.

• Passionate about supporting local restaurants in their success.

🏝️ Benefits

• Continuous training and growth opportunities.

• Recognized as a "Best Place to Work" for employee experience.

• Comprehensive medical, dental, and vision plans.

• Coverage for mental health and wellness programs.

• Unlimited Paid Vacation.

• Seven weeks of baby bonding time for all new parents within the first year of childbirth or adoption.

• Eight weeks of Paid Pregnancy Leave.

• 401(k) Matching.

• Employer-supported student loan assistance program or reimbursement for continuing education.

• Employee Stock Incentive Plan.

• Pet insurance.

• Consistent and fair leadership.

• Freedom with accountability.