Director, Behavioral Health

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee administrative and clinical operations of the growing therapy teams.

• Guide regional clinical managers and therapists within active markets.

• Develop scalable clinical protocols and enhance provider caseload management.

• Mentor, coach, and develop clinical site managers and supervisors.

• Conduct regular one-on-one performance coaching, group supervision, and clinical mentoring.

• Collaborate with Medical Services and Clinical Leadership to create evidence-based treatment protocols.

• Standardize clinical documentation and assess improvements in client quality of life.

• Assist in the recruitment of therapists and streamline the onboarding process.

• Maximize schedule capacity to ensure clinicians achieve caseload targets without experiencing burnout.

• Oversee ongoing quality improvement initiatives.

• Ensure that clinical workflows and regional delivery models adhere to state regulations.

⛳️ Requirements

• Master’s Degree in Social Work, Counseling, Clinical Mental Health Counseling, or a related discipline.

• Active and unrestricted clinical license for practicing psychotherapy in PA as an LCSW.

• Over 5 years of experience in clinical operations leadership within a behavioral health environment, demonstrating expertise as a Manager, Associate Director, or Director.

• Proven experience in leading, coaching, and assessing clinical site managers and supervisors.

• Direct clinical experience with a strong emphasis on pediatric, adolescent, and family mental health.

• Demonstrated capacity to build, scale, and retain therapist teams across multiple sites or remote settings in a growing context.

• Strong commitment to multi-disciplinary care, evidence-based interventions for pediatric and adolescent populations, and outcome-focused therapeutic practices.

• Capability to collaborate effectively across Clinical Operations, Talent Acquisition, IT, and Quality departments.

• Proficient in utilizing outcome measures, productivity benchmarks, and scheduling metrics.

• Solid understanding of state behavioral health regulatory standards, clinical protocols, and quality improvement methodologies.

• Preferred: Dual licensure in multiple Blackbird active markets (PA, VA, NJ, MD).

• Preferred: Experience in managing hybrid operations.

• Preferred: Background in creating formal clinical onboarding frameworks and continuing education programs.

🏝️ Benefits

• Comprehensive Medical, Dental & Vision coverage

• 401(k) with company match

• Generous paid time off (PTO) and paid holidays

• Career growth opportunities within a scaling healthcare organization

• Supportive, clinician-first work culture and diverse leadership team