Director, Analytics Engineering

This is a fully remote position, open to applicants in New York.

📋 Description

• Develop, lead, and expand a team of analytics engineers and analysts specializing in content metadata and subscriber data domains.

• Define the technical strategy and roadmap for the infrastructure associated with content and subscriber data.

• Implement and advocate for coding standards, data governance practices, and documentation protocols.

• Collaborate with engineering, product, and business executive teams to synchronize data priorities with the company's strategy.

• Oversee the strategy and planning for content metadata pipelines, including title catalogs, rights and licensing windows, genres, talent, franchise/series hierarchies, and availability.

• Manage the strategy and planning for subscriber data pipelines, encompassing acquisition, plan tiers and pricing adjustments, billing status, and cancellation or win-back events.

• Guarantee reliable content metadata models for accurate reporting on titles, franchises, and windows.

• Ensure subscriber models encompass the entire subscriber lifecycle for retention, churn, and lifetime value analysis.

• Propel data quality initiatives across both domains.

• Detect and rectify duplicate titles, conflicting rights windows, erroneous taxonomy tagging, billing discrepancies, plan misclassification, and duplicate accounts.

• Contribute to anomaly detection systems and operational dashboards that monitor content catalog health, subscriber funnel performance, and data quality KPIs.

• Work alongside senior leaders in content operations, programming, licensing, subscriber growth, retention, billing operations, product development, and engineering.

⛳️ Requirements

• Bachelor’s degree in economics, statistics, analytics, computer science, MIS, data engineering, or a related field, or equivalent experience.

• More than 10 years of experience in analytical engineering, data engineering, or data analytics.

• Experience in managing or leading a team.

• Strong SQL and data modeling skills.

• Extensive knowledge of ETL/ELT principles, data architecture, and performance optimization.

• Proven experience in building and scaling data platforms and pipelines using tools such as Databricks, Airflow, Spark, or similar.

• Direct experience with content metadata, including title catalogs, rights, windowing data, and genre or talent taxonomies; comparable structured entertainment or media data is acceptable.

• Direct experience with subscriber and subscription data, including acquisition, billing, plan tiers, and churn or retention events.

• Background in a subscription or direct-to-consumer business.

• Ability to influence senior stakeholders across various functions.

• Capability to translate ambiguous business needs into a clear technical strategy.

• Proficiency in cloud-based data environments such as Snowflake, Redshift, or BigQuery.

• Experience with BI tools like Looker and Tableau.

• Proven track record in establishing data hygiene practices, including version control, code review standards, testing, and documentation, within a team.

• Excellent judgment and attention to detail when managing competing priorities.

• Experience leading content and subscriber data teams concurrently or guiding a team through the integration of separate domains.

• Familiarity with content rights and licensing data, including availability windows and territory restrictions.

• Expertise in subscriber lifecycle analytics, including churn modeling, cohort analysis, or LTV calculations.

• Proficiency in Python or another scripting language for data transformation or orchestration.

• Understanding of streaming media or direct-to-consumer digital products.

• Experience in building or scaling anomaly detection systems.

• Knowledge of data governance, privacy, and compliance best practices, particularly concerning subscriber PII, billing data, and licensed content.

🏝️ Benefits

• Competitive compensation and comprehensive benefits packages.

• Generous paid time off.

• Opportunities for both on-site and virtual engagement events.

• Chances to forge meaningful connections and build a vibrant community.

• Employee benefits/programs and social impact outreach initiatives.

• Reasonable accommodations for qualified individuals with a disability or disabled veteran.