Digital Solutions Director

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee digital solution initiatives across various channels, workstreams, and projects.

• Convert strategic and business requirements into cohesive solution methodologies.

• Identify execution necessities and synchronize tasks with both internal and external teams.

• Manage dependencies across channels, integration points, technical risks, and conflicting priorities.

• Lead intricate digital and technical projects from planning through to implementation, readiness, and launch.

• Offer subject matter expertise in digital and channel-specific areas such as CMS, CRM, marketing automation, web, and related MarTech ecosystems.

• Utilize knowledge of SDLC, digital ecosystems, infrastructure, environments, integrations, and data flows to inform solution decisions.

• Establish technical standards, governance, quality, scalability, and maintainability across all projects.

• Mentor and guide Digital Solutions Specialists.

• Recognize solution, architecture, infrastructure, and integration risks and collaborate with Technology and other specialists to resolve them.

• Report directly to the Vice President of Digital Solutions.

⛳️ Requirements

• A minimum of 7 years of experience in digital solutions, MarTech, technical delivery, digital transformation, or a related field, with a focus on leading complex digital projects.

• Proficiency with SDLC and the digital delivery lifecycle, guiding processes from solution definition through development, QA, deployment, and launch.

• Capability to orchestrate tasks across various digital channels, workstreams, teams, and competing priorities.

• Comprehensive understanding of digital ecosystems, infrastructure, environments, integrations, data flows, dependencies, and deployment considerations.

• Practical knowledge of web technologies, CMS, CRM, marketing automation, and enterprise digital/MarTech platforms.

• Familiarity with AEM, Veeva, Salesforce/SFMC, or comparable technologies.

• Skill in translating business strategies into actionable solution methodologies and communicating effectively across client, business, and technical audiences.

• Ability to foresee cross-workstream risks, identify gaps, and facilitate resolution.

• Subject matter expertise in one or more digital channels or capabilities.

• Experience in guiding and mentoring digital delivery or solution specialists.

• Background in healthcare/pharmaceutical sectors and agency experience.

🏝️ Benefits

• Medical insurance

• Dental insurance

• 401(k)

• Tuition reimbursement

• Flexible time off

• Flexible benefits

• Personal support

• Tailored learning and development opportunities

• Equal employment opportunity workplace