Digital Project Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Supervise the planning, implementation, and conclusion of digital projects.

• Ensure alignment with organizational goals, schedules, and financial constraints.

• Oversee the creative execution related to content strategy, user experience, design, copywriting, and business needs.

• Direct the execution of eCommerce and Digital Self-Service projects.

• Collaborate with both internal and external cross-functional teams.

• Track progress, manage dependencies, and address obstacles as they arise.

• Define and monitor project tasks, participants, dependencies, and essential details.

• Document and communicate any changes in scope and modify project plans accordingly.

• Act as the main point of contact for project updates, issues, and communications.

• Organize project meetings, share minutes, monitor action items, and integrate deliverables into timelines.

• Provide regular status updates to stakeholders.

• Manage resources across strategy, UX, UI, copywriting, and product teams.

• Identify, assess, and escalate project risks while proposing mitigation strategies.

• Participate in intake assessments and prioritize projects based on resource availability and business value.

• Support process enhancements to improve project delivery efficiency and quality.

• Lead project retrospectives and implement actionable improvements.

⛳️ Requirements

• 5+ years of experience in digital program management or a similar field.

• Demonstrated experience in managing creative execution, including resource allocation for strategy, UX, UI, copywriting, and business needs.

• Bachelor’s degree in Business, Information Technology, or a related discipline.

• Excellent communication, facilitation, and organizational skills.

• Experience in managing cross-functional teams.

• Ability to collaborate effectively with a variety of business partners.

• Familiarity with digital commerce platforms, self-service technologies, content management systems, and analytics tools.

• Problem-solving skills and adaptability in a dynamic environment.

• Proficient in project management tools and methodologies, including Asana, JIRA, Smartsheet, and Confluence.

• Knowledge of both Waterfall and Agile software development methodologies.

• Capacity to manage multiple projects at once and deliver on schedule and within budget.

• Proven history of managing creative execution and resource allocation for large-scale digital initiatives.

• Experience in the telecommunications sector is a plus.

• Must be eligible to work in the United States; North Carolina is the specified location.

🏝️ Benefits

• Competitive compensation.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Employee assistance program.

• 401(k) plan with company match.

• Voluntary benefits.

• Paid time off programs.

• Wellness support promoting physical, emotional, and financial health.

• Hybrid workforce model.

• Technology enabling team connectivity.

• Reasonable accommodations available during the hiring process.