Digital Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with stakeholders and team members to gather project requirements and assess needs.

• Analyze workflows, tools, and processes to pinpoint inefficiencies and opportunities for improvement.

• Develop project plans that include timelines, milestones, and deliverables.

• Oversee and manage team members effectively.

• Standardize system structures, naming conventions, and workflows.

• Map and document optimized workflows and processes using tools like Miro.

• Create and implement Standard Operating Procedures and Service Blueprints.

• Integrate tools and systems to enhance functionality and communication.

• Implement automation to minimize manual tasks and boost efficiency.

• Create and manage repositories for templates and guidelines.

• Provide training and support to stakeholders, including instructional materials and workshops.

• Monitor project progress and performance metrics, making iterative improvements as necessary.

• Conduct stakeholder check-ins to collect feedback and address any concerns.

• Track resource utilization and manage reporting effectively.

• Maintain comprehensive documentation of the implementation process.

• Promote collaboration and continuous learning through knowledge-sharing sessions.

• Evaluate completed projects to glean lessons learned and identify process improvements.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.

• Over 3 years of experience in a client-facing role within a dynamic, technology-driven environment and in project management.

• Exceptional written and verbal communication skills.

• Experience with and implementation of project management systems such as ClickUp, Asana, Monday, Jira, Trello, Wrike, or Notion.

• Familiarity with CRM systems like Salesforce, HubSpot, or GHL.

• Strong project management capabilities, encompassing planning, execution, and risk management.

• Proficiency in process mapping tools like Miro and documentation methodologies.

• Expertise in workflow optimization, process automation, and system integration.

• Analytical mindset for identifying inefficiencies and proposing solutions.

• Ability to manage multiple priorities and meet deadlines in a fast-paced setting.

• Exceptional time management and strong organizational skills.

🏝️ Benefits

• Full-time remote work from Monday to Friday.

• Standard working hours from 9 a.m. to 6 p.m. EST.

• Training and support provided to stakeholders as part of the role.