Digital Learning and Product Development Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage website pages and microsites utilizing a custom content management system.

• Implement cognitive load management along with digital accessibility standards.

• Create concise content derived from existing long-form NCDB products.

• Act as the strategic lead for NCDB's social media platforms.

• Conduct video editing for social media, instructional, and training materials.

• Oversee and coordinate the technological aspects of NCDB webinars.

• Engage in communication with accommodation companies.

• Offer user support and education related to the NCDB website.

• Write, edit, and proofread various documents and messages.

• Manage user registration, troubleshoot issues, and provide LMS support for learning modules.

• Handle Google Workspace, Zoom, Freedcamp, and Mailchimp management.

• Assist staff in utilizing technology tools effectively.

• Ensure that webpages, documents, presentation slides, images/videos, and online meetings comply with WCAG standards.

• Collaborate virtually with the NCDB Information Services and Technology Team.

• Adhere to information services and product development procedures while contributing ideas for improvement.

• Execute additional responsibilities as assigned by the supervisor or NCDB Director.

⛳️ Requirements

• Expertise in video editing for a variety of applications, such as social media reels, professional development content, and instructional materials.

• Proven experience managing social media accounts for a business, nonprofit, or organization, focusing on content strategy, audience engagement, and quality control of published materials.

• Capacity to write clearly and succinctly across different short-form formats, tailoring tone and complexity for diverse audiences.

• Background in maintaining or supporting websites, learning management systems, or similar digital assets.

• Willingness to provide and incorporate ongoing feedback and revisions.

• Ability to work autonomously while also collaborating in virtual settings.

• Skill in setting objectives and goals, alongside generating innovative ideas and solutions to challenges.

• Proficient in using Microsoft Office and Google Workspace applications for document and presentation creation.

• Fundamental understanding of accessibility principles.

• Strong organizational abilities, attention to detail, and aptitude for managing diverse tasks.

• Excellent written and verbal communication skills.

• Proficiency in Spanish is preferred.

• Experience providing technical support through Zoom, Teams, or other virtual platforms and managing technical aspects of webinars is preferred.

• Master's degree in Educational Technology, Instructional Design, or a related field.

• At least one year of experience in a role similar to the essential duties and responsibilities outlined.

• An updated cover letter and resume are required for consideration.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 4 weeks of paid vacation each year

• Paid personal and sick leave

• 11 Paid Holidays Off

• Life Insurance

• Short/Long Term Disability

• Additional Ancillary Benefits

• 403b Program with Employer Match

• Employee Assistance Program

• Opportunities for Career Advancement

• Professional Development Opportunities

• Reasonable workplace accommodations for individuals with illness, injury, or disability