Digital Experience Manager – 8 Month Fixed Term Contract

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead the creation and implementation of digital experiences, functionalities, and releases that foster simple, seamless, and engaging customer journeys.

• Collaborate with cross-functional teams in an Agile setting to pinpoint opportunities and deliver quantifiable customer enhancements.

• Enhance digital experiences through AI readiness, technical optimization, search visibility, and improvements in accessibility.

• Define and prioritize roadmaps focusing on platform capabilities, discoverability, accessibility, and agentic functionalities.

• Keep an eye on competitor activities, market trends, and the emergence of new technologies.

• Align roadmaps, priorities, and dependencies across various teams.

• Design and execute research initiatives to gather customer feedback, identify needs, and address pain points.

• Promote technical excellence and platform integrity via governance, content structures, and reusable capabilities.

• Contribute to the development of future-ready digital experiences across multiple channels, propositions, products, and services.

⛳️ Requirements

• Demonstrated history of leading intricate digital transformations across products, journeys, and platforms.

• Capability to steer complex projects from discovery to execution, managing dependencies, risks, and competing priorities among various teams.

• Experience with generative AI, conversational interfaces, and AI-ready content, including principles that support effective agent-mediated interactions.

• Strong knowledge in digital customer journeys, platform optimization, Adobe Experience Manager, as well as analytics and performance measurement.

• Proficient in interpreting technical performance metrics, such as site speed, Core Web Vitals, tagging, content structure, and post-release performance monitoring.

• Deep understanding of digital accessibility, technical SEO, and structured content.

• Experience in balancing customer expectations, business objectives, and technical factors.

• Proven ability to influence stakeholders and foster alignment across multidisciplinary teams.

• Skill in translating emerging technologies and digital opportunities into practical, customer-centric solutions.

🏝️ Benefits

• Eight-month fixed-term contract.

• Remote-first working arrangements.