Digital Account Manager

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Act as the primary contact for clients from the onboarding phase through to campaign execution.

• Foster and uphold client relationships by thoroughly understanding their objectives and requirements.

• Respond to client inquiries, resolve issues, and ensure a high level of client satisfaction.

• Discover opportunities for upselling or cross-selling services to aid clients in expanding their influencer marketing campaigns.

• Oversee influencer marketing campaigns from inception to completion.

• Collaborate with Influencer Marketing Managers to identify and match creators with appropriate campaigns.

• Monitor campaign schedules, budgets, and deliverables closely.

• Keep clients and internal teams informed about campaign status and forthcoming actions.

• Assist brands in generating innovative concepts for influencer marketing and paid social initiatives.

• Evaluate briefs and give constructive feedback alongside Creative Strategists and Motion Designers.

• Work together with Paid Media Specialists to ensure alignment of content with campaign objectives and performance metrics.

• Verify that creator content adheres to brand guidelines and campaign specifications.

• Organize content editing and final delivery in collaboration with Motion Designers.

• Assess content and provide clear, actionable feedback to both creators and internal teams.

⛳️ Requirements

• A minimum of 4 years of experience in account management, client success, or project management, preferably within an agency, influencer marketing, or digital marketing context.

• Strong understanding of digital marketing principles, including influencer marketing, UGC, and paid social.

• Excellent organizational and project management skills, with the capability to juggle multiple campaigns simultaneously.

• Outstanding communication skills and a proven track record in building and nurturing client relationships.

• Ability to thrive in a fast-paced setting and collaborate effectively with various teams.

• Detail-oriented, proactive, and skilled at problem-solving to ensure campaigns run seamlessly.

• Familiarity with influencer marketing platforms and paid media campaigns is a plus.

• Availability required Monday–Friday, from 9 AM to 6 PM Eastern Time (ET).

🏝️ Benefits

• Fully remote work environment.

• Compensation provided in USD.