Diagnostic Lab Solutions Analyst – Maintenance

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure and assist with clinical applications within the Epic electronic health record software for Acute Care member clinics.

• Engage with members and internal personnel to deliver precise, secure, and effective workflow solutions.

• Design, document, and implement solution functionalities by constructing, testing, and sustaining features.

• Diagnose, troubleshoot, and resolve intricate technical problems.

• Collaborate with various departments on project executions and member maintenance concerns.

• Develop and refine technical documentation for process enhancement and interdepartmental alignment.

• Gain expertise in technical design, analysis, and system improvements.

• Execute additional responsibilities as assigned.

• Provide support for Go-Live installations or training, which may involve travel.

⛳️ Requirements

• A minimum of 1 year of experience as an Epic Applications Analyst.

• Ideally, at least 1 year of experience in Beaker.

• Epic Beaker CP certification or demonstrated proficiency is essential.

• Epic certification in Order Transmittal or EpicCare Ambulatory is preferred.

• A background in lab operations is mandatory.

• Experience working in a medical laboratory as a medical technologist or scientist is highly preferred.

• Familiarity with an LIS system is greatly desired.

• Intermediate proficiency in Microsoft Excel is required.

• Excellent communication skills with both application and technical team members as well as end users.

• Strong organizational and project management abilities.

• Detail-oriented and process-focused, with an emphasis on data-driven decision making.

• Proactive, self-driven, and solution-focused.

• Completion of a 50–60-minute competency assessment is required prior to the team interview.

• Must be legally authorized to work in the United States on a permanent basis.

• This position is not eligible for employment visa sponsorship.

• Capability to work independently and effectively from a home office.

• Access to high-speed internet service.

• A distraction-free work environment is necessary.

• Proficiency in reading, speaking, writing, and understanding English.

• Must have received the COVID-19 vaccination or possess an approved medical or religious exemption before the hire date.

🏝️ Benefits

• Competitive compensation package.

• Healthy work-life balance.

• Opportunities for professional growth.

• Comprehensive benefits package.

• Remote work from home option.

• Requirement for COVID-19 vaccination or an approved medical/religious exemption.

• Possibility of nationwide travel for on-site Go-Live installations or training.