Deputy Program Manager – Knowledge & Process Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Program Manager in the organization, planning, scheduling, implementation, control, analysis, and reporting of task order elements.

• Act as the primary point of contact for task status in the absence of the Program Manager.

• Administer assignment and deliverable trackers that encompass milestones, dependencies, risks, issues, and action items.

• Monitor deliverable volumes against Statement of Work limits and alert on potential out-of-scope tasks.

• Oversee task intake and prioritize requests from government stakeholders.

• Integrate and supervise the work of prime and subcontractors across various portfolios.

• Ensure staffing continuity, retention, vacancy management, and backup coverage strategies are in place.

• Support corrective actions when quality standards are not met.

• Collaborate with associate contractors and manage the Organizational Conflict of Interest register along with related actions.

• Coordinate management plans, weekly and monthly status reports, quarterly OMR/PMR materials and minutes, weekly IMS updates, and monthly risk register updates.

• Aggregate financial, acquisition, engineering, scheduling, risk, and analytics data into program reports, briefings, audit responses, and RFIs.

• Supervise internal quality reviews and coordinate necessary corrections following government feedback or rejections.

• Ensure that deliverables comply with Section 508 standards and are submitted in both PDF and editable formats.

• Assist in the identification, organization, documentation, and promotion of best practices for official records and knowledge sharing.

• Lead the creation of SOPs, templates, trackers, roles and responsibilities documentation, performance metrics documentation, process improvement tools, test plans, and build guides.

• Propose enhancements and assist in the implementation of Government-owned or operated tools.

• Facilitate kick-off meetings, manage meetings and working groups, and prepare meeting minutes.

• Contribute to strategic planning, the SCPM Strategic Roadmap, emergency response planning, and contract management.

• Support COOP planning and exercises, CPARS self-assessments, SSI training confirmations, employee departure notifications, exit briefings, and the return of government property.

• Direct transition-in and transition-out planning, encompassing document and materials inventories, milestones, risks, mitigation strategies, transition briefings, and staff replacement transitions.

⛳️ Requirements

• Bachelor's degree (relevant experience may be considered as a substitute).

• PMP certification.

• A minimum of 8 years of program management or program office support experience.

• At least 5 years of experience leading similar federal programs.

• Proven experience in coordinating multidisciplinary teams and managing high volumes of recurring deliverables for a federal client under fixed-price or performance-based contracts.

• Knowledge in federal acquisition program support, including acquisition lifecycle documentation, performance reporting, risk and issue management, and integrated scheduling.

• Experience in developing SOPs, managing official records or document control, and leading process improvement initiatives.

• Proficiency in Microsoft Project, Microsoft Office, and SharePoint.

• Excellent writing, facilitation, and communication skills for stakeholder engagement.

• Capability to manage competing priorities across multiple portfolios.

• Preferred: Experience supporting TSA, DHS, or a similar federal security capability or acquisition portfolio, including SETA support.

• Preferred: Familiarity with TSA and DHS acquisition policies, including DHS Directive 102-01, and understanding of the Transportation Security Equipment lifecycle.

• Preferred: Background in PPBES, spend plans, CPIC products, strategic planning documents, performance metrics, and roadmaps.

• Preferred: Experience with Power BI or Oracle Business Intelligence Suite; knowledge of Section 508 testing; contract transitions, CPARS self-assessments, and corrective action plans.

🏝️ Benefits

• Remote work arrangement.

• Full-time employment.