Dental Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Foster and cultivate relationships with national, regional, and mid-sized Dental Support Organizations to enhance Guardian's dental network.

• Negotiate provider contracts, reimbursement terms, and network participation agreements while balancing growth with financial objectives.

• Act as the main point of contact for assigned DSOs, providing exceptional service, resolving issues, and developing ongoing partnerships.

• Deliver presentations on Guardian's value proposition, products, and network opportunities to the executive leadership of DSOs.

• Collaborate with provider relations, credentialing, compliance, operations, and network management teams.

• Lead initiatives for onboarding and relationship management to boost partner satisfaction, retention, and operational efficiency.

• Oversee provider network performance, directory accuracy, compliance standards, and utilization trends.

• Assist with re-credentialing, delegated credentialing, quality reviews, audits, and strategic network initiatives.

• Identify market trends, competitive challenges, and emerging DSO opportunities, providing recommendations to leadership.

• Keep accurate records, reporting, and account documentation in CRM systems and internal databases.

⛳️ Requirements

• Over 5 years of experience in dental network recruitment, provider relations, provider contracting, or direct sales.

• More than 5 years of experience in a managed care setting working with dental providers.

• Proven experience in negotiating provider contracts and reimbursement arrangements.

• Experience in managing relationships with large dental groups, DSOs, or provider organizations.

• Exceptional presentation, communication, negotiation, and relationship management skills.

• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

• Willingness to travel occasionally based on business requirements.

• Bachelor's degree or equivalent relevant business experience (preferred).

• Direct experience in DSO recruitment and account management (preferred).

• Familiarity with Salesforce CRM (preferred).

• Knowledge of dental network operations, credentialing, re-credentialing, and regulatory requirements (preferred).

• Experience in analyzing provider utilization trends and creating action plans (preferred).

• Legally authorized to work in the United States without current or future employer sponsorship.

🏝️ Benefits

• Support and flexibility to meet both professional and personal goals.

• Opportunities for skill development.

• Leadership development initiatives.

• Philanthropic engagement opportunities.

• Modern, supportive, flexible, and inclusive benefits and resources.

• Company benefits for full-time eligible employees.