Delivery Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the technical strategy for assigned integration projects from initiation to launch.

• Act as the main technical liaison for clients during project kickoff.

• Examine signed Statements of Work to grasp the scope, deliverables, and timelines.

• Facilitate discovery conversations to bridge gaps between the SOW and project requirements.

• Manage and uphold effort models for integration tasks.

• Generate technical documentation and client references necessary for HubSpot Custom Integration accreditation.

• Record requirements and decisions meticulously.

• Develop data maps illustrating the movement and transformation of information across systems.

• Create system diagrams representing integration architecture.

• Design automation infrastructure, including workflows, triggers, and error management.

• Ensure cross-platform stability under varying loads, volumes, and client-side changes.

• Decompose projects into developer-ready tasks and delegate them to development teams.

• Stay engaged throughout delivery to clarify ambiguities and assist developers in overcoming obstacles.

• Identify scope gaps, technical risks, and misaligned expectations early in the process.

• Participate in sales scoping and discovery calls for new and expansion integration opportunities.

• Evaluate technical feasibility and limitations of deals.

• Convert client requirements into effort estimates, assumptions, and dependencies.

• Review draft SOWs for clarity on scope, dependencies, and technical risks.

• Respond to client technical inquiries during the sales process.

• Provide feedback from delivery insights to inform future scoping and estimates.

⛳️ Requirements

• Self-motivated and enthusiastic about developing and improving processes.

• Outstanding written and verbal communication skills with both internal and external stakeholders.

• Strong analytical and problem-solving capabilities.

• Ability to manage multiple projects and clients independently and professionally.

• Capacity to shift between delivery tasks and pre-sales inquiries.

• Proficient in communicating with both developers and sales leaders.

• Skilled at identifying project challenges and ensuring stakeholder alignment.

• Capable of minimizing assumptions and uncovering essential project requirements.

• Comfortable tackling new technical challenges and navigating unfamiliar settings.

• Willingness to thrive in a fast-paced environment requiring adaptability.

• Proven track record of meeting and accommodating deadlines.

• 3–5 years of experience in solutions architecture, business analysis, or technical delivery roles.

• Experience in reading and interpreting Statements of Work or similar technical documentation.

• Hands-on experience with integrating or migrating business systems beyond the HubSpot ecosystem.

• Familiarity with scoping and estimating technical tasks.

• Experience in creating data maps and/or systems diagrams.

• Solid understanding of data flows between systems.

• Experience in translating client requirements into documentation suitable for developers.

• Exceptional client-facing communication skills and experience leading discovery or requirements-gathering sessions.

• Comfort in presenting technical recommendations and trade-offs to non-technical stakeholders.

• Ability to handle multiple projects and priorities effectively.

• Experience designing integrations that maintain stability in production environments.

• Preferred: experience with NetSuite, Salesforce, Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, and other industry-specific platforms.

• Preferred: familiarity with REST, SOAP, or GraphQL APIs.

• Preferred: experience with an Integration Platform as a Service (iPaaS) system.

• Preferred: background in supporting sales through pre-sales, solutions consulting, or scoping.

• Preferred: knowledge of Lucidchart, Visio, or Miro.

• Preferred: experience with SQL and relational databases.

• Preferred: software development background sufficient to define developer-ready tasks.

🏝️ Benefits

• Fully remote team.

• Flexible remote work arrangement.