Delivery Manager, Incident Response Partner Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise incident response engagements carried out by CrowdStrike’s partners.

• Facilitate connections between partner responders and CrowdStrike’s incident response team.

• Align customers and CrowdStrike partners on the scope, objectives, and effort level of investigations.

• Assist partners in conveying forensic and malware-analysis findings to executives.

• Educate partners on strategies to identify malicious actors within extensive datasets.

• Coordinate effectively under the guidance of external counsel.

• Mentor and coach partners on advanced host and network forensics across Windows, Mac, and Linux systems.

• Evaluate and offer strategic, actionable, and achievable recommendations to enhance organizations’ security posture during and after incidents.

• Review reports, presentations, recommendations, and findings for clients, regulators, and legal advisors.

• Exhibit industry thought leadership through blog articles, CrowdCasts, and public speaking engagements.

⛳️ Requirements

• Experience in one or more areas: team leadership in a matrixed consulting environment; developing and managing partner relationships in consulting; incident response investigations; computer forensic analysis; network forensic analysis; reverse engineering; incident remediation; network operations and architecture/engineering; cloud incident response.

• Experience in conducting or managing incident response investigations that involve targeted threats like Advanced Persistent Threats, Organized Crime, and Hacktivists.

• Strong knowledge of network protocols and network analysis tools such as Bro/Zeek or Suricata.

• Ability to analyze related network logs.

• Capability to understand static and dynamic malware analysis.

• Solid understanding of targeted attacks along with the ability to devise tactical and strategic remediation plans.

• Comprehensive understanding of secure network architecture and a background in network operations.

• Familiarity with AWS, Azure, or GCP incident response methodologies.

• Proven experience in leveraging AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and achieve business outcomes.

• Ability to review technical investigation results for accuracy, consistency, and completeness.

• Strong project management capabilities.

• Recognized thought leader within the incident response field.

• Willingness to travel on short notice, up to 30% of the time.

• BA or BS / MA or MS degree in a relevant technical or related field, or equivalent work experience and/or training in lieu of a degree.

• Ability to pass alcohol and/or drug tests during employment.

🏝️ Benefits

• Industry-leading compensation and equity awards.

• Comprehensive programs for physical and mental wellness.

• Competitive vacation time and holidays for recharging.

• Paid parental and adoption leave.

• Professional development opportunities available for all employees, regardless of level or role.

• Employee networks, geographic neighborhood groups, and volunteer opportunities to foster connections.

• Dynamic office culture complemented by world-class amenities.

• Bonuses.

• Equity grants.

• Health insurance.

• 401k.

• Paid time off.