Debt Collections Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and manage customer accounts to guarantee prompt payments

• Reach out to customers through phone and email to follow up on outstanding invoices

• Escalate customer billing issues to the line manager

• Keep precise records of collection activities by updating the designated report

• Provide regular updates to management

• Adhere to the Organization's Information Security Management System (ISMS), including the relevant information security policies, procedures, standards, and guidelines

⛳️ Requirements

• Experience in invoicing, debt collection, and customer communication

• Excellent communication and negotiation abilities

• Driven by targets and focused on achieving results

• Proficient in MS Office, particularly Excel

• Experience with Sage is preferred

🏝️ Benefits

• Highly competitive salary – paid weekly

• HMO enrollment at the start of employment

• Additional HMO dependents added each year of service

• 20 vacation days annually

• 7 sick days

• Annual performance bonuses and incentives

• Annual salary reviews and increases

• Free cooked rice, snacks, and hot beverages

• Company polo shirts provided

• Bright, cheerful open-plan work environment with prestigious clients and highly professional, friendly colleagues