Dealer Relationship Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Identify, develop, nurture, and sustain new and existing relationships with dealers.

• Engage with prospective and current dealer customers to secure indirect business and promote TD Bank Dealer Commercial Services offerings.

• Enhance collaborations with TD Auto Finance and TD Bank U.S. within a designated region.

• Drive efficient and profitable retail, remarketing, and floorplan/commercial operations.

• Oversee auto dealer relationships within an assigned area for Retail, Commercial, and Remarketing solutions.

• Track dealer performance through daily reporting and recommend or implement necessary actions.

• Utilize differentiated services to foster, enhance, or terminate relationships to ensure a profitable and efficient operation.

• Discuss consumer and commercial lending products with dealers and devise strategies and plans.

• Generate new business, assess prospects, identify lending requirements, develop account strategies, collaborate with team members, and present solutions.

• Conduct regular customer visits, uphold service standards, address inquiries, resolve issues, deliver sales presentations, and guarantee customer satisfaction.

• Offer training and guidance to new and less experienced personnel.

• Contribute to the formulation of unit operating policies and procedures.

• Cultivate and maintain indirect business in accordance with company policies, procedures, and regulatory standards.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Minimum of 5 years of relevant experience required.

• In-depth knowledge of dealer finance, indirect consumer lending products and services, and credit decision-making.

• Demonstrated sales success, including the ability to attract new customers.

• Strong account management abilities and capacity to forge enduring business relationships.

• Well-honed negotiation skills.

• Competence in collaborating within teams to support sound lending decisions.

• Exceptional verbal and written communication skills.

• Proficient PC skills.

• Willingness to travel domestically on occasion.

• Capability to fulfill the specified physical requirements.

🏝️ Benefits

• Base salary along with variable compensation/incentive awards, including eligibility for cash and/or equity incentive programs.

• Health and wellness benefits.

• Savings and retirement plans.

• Paid time off, inclusive of Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Recognition and reward initiatives.

• Regular discussions regarding career development and performance.

• Access to an online learning platform.

• Mentorship programs.

• Comprehensive training and onboarding sessions.

• Competitive benefits package.