Dealer Relations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture relationships with dealership partners, ranging from Dealer Principals to Service Managers.

• Oversee the onboarding process, offer proactive assistance, and provide continuous training.

• Act as the primary representative of BizzyCar for dealership teams.

• Manage product implementations and communicate new features and updates effectively.

• Ensure that BizzyCar software aligns with dealership workflows to enhance efficiency and customer satisfaction.

• Conduct quarterly business reviews and assist dealerships in reaching their objectives.

• Identify opportunities for upselling and contract renewals.

• Promote dealership referrals and utilize success stories for better outreach.

• Work collaboratively with internal teams to enhance the dealer experience.

• Track account health using tools like HubSpot.

• Proactively tackle account challenges to support retention efforts.

• Analyze performance metrics of dealerships and offer actionable insights.

• Report on key performance indicators that contribute to the growth of the company.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, or a related field is preferred.

• 3-5+ years of experience in sales, account management, customer success, or service, ideally in a retail setting.

• Experience in automotive dealership or automotive technology is essential.

• A proven history in franchise dealership operations or selling integrated solutions to dealerships is required.

• Experience in account risk mitigation or save motion is preferred.

• Familiarity with CRM tools, particularly HubSpot, is necessary.

• Proficiency in Microsoft Office Suite and virtual collaboration tools is expected.

• Strong business acumen with the ability to translate product features into success stories for dealerships.

• Outstanding communication and relationship-building abilities are crucial.

• Self-motivated, resilient, and adaptable to a fast-paced startup environment.

• Experience in negotiating win-win solutions and managing complex accounts is beneficial.

• Willingness to travel up to 75-100%, including overnight trips.

• A valid driver’s license is required.

• Availability to work extended hours and be on-call when necessary.

• Must be legally authorized to work for any employer in the United States.

• Completion of Form I-9 and presentation of unexpired employment authorization documents is mandatory.

• No U.S. visa or immigration sponsorship will be provided.

🏝️ Benefits

• Competitive salary.

• Opportunities for equity participation.

• Medical benefits.

• Comprehensive health coverage, including medical, dental, and vision.

• 401(k) retirement plan.

• Paid time off, encompassing vacation, sick leave, and paid holidays.

• Opportunities for career advancement.

• Continuous training and development programs.

• A supportive and collaborative team culture.

• Quarterly team meetings.

• Variable compensation with an On-Target Earnings (OTE) of $120,000.