Deal Strategy & Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with US and international Sales teams to design and implement intricate, high-value enterprise transactions.

• Develop innovative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer satisfaction.

• Oversee approval workflows and serve as the escalation point from the initial quote to the final signature.

• Convert deal data, discount patterns, and outcomes into actionable insights.

• Facilitate win/loss analyses and deal retrospectives to institutionalize knowledge and enhance deal strategies.

• Ensure that deal structures comply with revenue recognition standards and align with the company's financial objectives.

• Propel end-to-end enhancements across the quote-to-cash process.

• Define business requirements and collaborate with systems teams on Subskribe, CLM, and Salesforce enhancements.

• Lead User Acceptance Testing (UAT) and the implementation of new deal processes and tools.

• Represent Deal Strategy & Operations in high-priority, cross-functional initiatives.

• Standardize and document workflows to promote efficiency and scalability.

• Provide continuous training to Sales on pricing, deal construction, and quoting methods.

• Contribute to and maintain a self-service Deal Strategy Playbook.

⛳️ Requirements

• A minimum of 5 years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations.

• Demonstrated ownership of complex enterprise SaaS deals from quote to cash.

• Practical experience in administering or optimizing CPQ tools (Subskribe preferred).

• Strong proficiency in Salesforce, particularly in quoting, approvals, and deal reporting.

• Comprehensive understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW).

• Outstanding communication skills with high emotional intelligence; capable of influencing without direct authority.

• Comfortable with ambiguity and making decisions in fast-paced environments.

• Salesforce Admin experience or certification is a plus.

• Background in legal, contract management, or pricing strategy is advantageous.

• Prior sales or customer-facing experience is beneficial.

🏝️ Benefits

• Equity.

• Medical, dental, and vision plans.

• Paid parental leave.

• Monthly Health & Wellness allowance.

• Work from home office stipend.

• Lunch reimbursement for in-office employees.

• Flexible PTO.