Data Access Manager

This is a fully remote position, open to applicants in Nicaragua, +1 more country.

📋 Description

• Act as the main point of contact for potential clients during the data access and integration stage of the sales process.

• Collaborate with the Revenue and Analyst teams to facilitate platform access prior to and during marketing audits.

• Oversee the onboarding environments for prospective clients.

• Maintain and enhance the collection of Access & Integration resources.

• Frequently update internal documentation as the processes for platform access evolve.

• Leverage AI technologies to improve and streamline Access & Integration procedures.

• Utilize and maximize Power Digital's nova ecosystem in relation to the department.

• Monitor metrics such as access request velocity, first-touch completeness rate, and integration completion rate.

⛳️ Requirements

• Advanced proficiency in both spoken and written English is essential.

• Experience in guiding clients or customers through onboarding processes and delivering effective training sessions.

• Background in addressing and resolving customer concerns, preferably in a technical or software-related setting.

• Familiarity with analytics tools for the analysis and reporting of customer data.

• Experience with Google Sheets for administrative tasks.

• Knowledge of Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, HubSpot, Salesforce, Klaviyo, Shopify, and similar platforms is advantageous.

• Understanding of marketing and financial KPIs is a plus.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.

• Comprehensive health and wellness benefits.