Data Access Manager

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Act as the main contact for potential clients during the data access and integration phase of the sales process.

• Collaborate with Revenue and Analyst teams to ensure platform access for marketing audits is well-coordinated.

• Oversee the onboarding environments for prospective clients.

• Develop and update Access & Integration materials as needed.

• Revise internal documentation to reflect changes in platform access procedures.

• Utilize AI technologies to improve and streamline Access & Integration workflows.

• Make use of Power Digital's nova ecosystem within the department.

• Monitor metrics such as access request speed, first-touch completion, and integration success rates.

⛳️ Requirements

• High level of proficiency in both spoken and written English.

• Proven experience in guiding clients or customers through onboarding processes.

• Skilled in conducting impactful training sessions.

• Background in addressing and resolving customer concerns, preferably in a technical or software-related environment.

• Knowledge of analytics tools for analyzing customer data and generating reports.

• Proficient in using Google Sheets for various administrative tasks.

• Familiarity with platforms such as Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, HubSpot, Salesforce, Klaviyo, Shopify, and similar tools is advantageous.

• Understanding of marketing and financial KPIs is a plus.

🏝️ Benefits

• Equal Opportunity Employer.

• Commitment to diversity, inclusion, and a people-first culture.

• Opportunity to learn platform-specific expertise on the job.

• No fees for application, processing, or training.