This is a fully remote position, open to applicants in Argentina, +1 more country.

📋 Description

• Deliver exceptional support to potential clients throughout Power Digital’s sales process.

• Assist prospective clients with the Access & Integration procedure.

• Ensure that essential data sources are linked to internal systems.

• Act as the main point of contact during the data access and integration stages.

• Collaborate with Revenue and Analyst teams to coordinate platform access before and during marketing audits.

• Oversee the onboarding environments for prospective clients.

• Continuously improve and update Access & Integration materials.

• Revise internal documentation as platform access procedures evolve.

• Utilize AI technologies to enhance and streamline Access & Integration operations.

• Capitalize on Power Digital’s nova ecosystem for departmental tasks.

• Monitor access request speed, initial touch accuracy, and integration completion rates.

⛳️ Requirements

• Advanced command of both spoken and written English.

• Proven experience in guiding clients or customers through onboarding procedures.

• Background in conducting impactful training sessions.

• Experience in addressing and resolving customer issues, preferably in a technical or software-related environment.

• Knowledge of analytics tools for customer data analysis and reporting.

• Proficient in using Google Sheets for administrative functions.

• Familiarity with access protocols for platforms such as Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, HubSpot, Salesforce, Klaviyo, Shopify, and similar services is advantageous.

• Understanding of marketing and financial KPIs is a plus.

🏝️ Benefits

• Equal Opportunity Employer.

• Commitment to diversity and inclusion across race, gender identity, age, disability status, veteran status, sexual orientation, religion, and other identities.