Customer Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Create outstanding customer experiences that foster the growth of the insurance agency

• Address customer inquiries efficiently

• Collaborate with other members of the agency team

• Proactively identify the needs of supported community members

• Respond to customer inquiries and supply policy information

• Aid customers with modifications and updates to their policies

• Handle insurance claims and conduct follow-ups with customers

• Keep precise records of customer interactions

⛳️ Requirements

• Excellent communication and interpersonal skills

• Strong attention to detail and ability to manage multiple tasks

• Previous experience with State Farm is required

• Must be available to work during Eastern Standard Time hours

• Willingness to undergo a comprehensive background check to confirm a clear criminal history

• Required to provide application details, including contact information and employment history

🏝️ Benefits

• Performance-based bonus opportunities

• Flexible work schedule

• Potential for career advancement

• Comprehensive training and development programs

• Exceptional benefits and rewards package