Customer Sales Lead

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Take ownership of the daily customer relationship and growth strategy for Giant Eagle & Weis across the Soup, Italian, and Specialty Categories.

• Achieve Net Sales, Gross Profit, trade, and share objectives for the designated desk.

• Create and implement the annual customer plan, promotional calendar, and new product introductions.

• Negotiate terms, promotions, and merchandising commitments that are specific to customers.

• Convert category and brand strategies into compelling selling narratives tailored for customers.

• Oversee customer interactions, line reviews, and business performance evaluations.

• Collaborate across functions to execute a cohesive customer strategy.

• Ensure accurate forecasting and effective trade spend management.

• Track and manage deduction balances while conducting post audits.

• Perform category business reviews utilizing both syndicated and customer-specific data.

• Spearhead the sales joint business planning initiative with Giant Eagle & Weis.

• Lead Category Captaincy for Soup & Italian Categories at Giant Eagle.

• Manage relationships with cross-functional suppliers.

• Develop and implement trade promotion strategies and tactical initiatives.

• Regularly review and update the customer’s comprehensive business plan, incorporating trade budgets, expenditures, and volume metrics.

• Conduct category evaluations.

• Develop and produce accurate monthly forecasts in accordance with S&OP standards.

• Introduce new items and collaborate with customer staff to secure optimal distribution and program support.

• Utilize Shopper Marketing resources for joint marketing initiatives.

• Support new product development, process enhancements, and brand marketing efforts.

• Implement annual customer plans, promotional calendars, product innovations, forecasts, customer scorecards, and post-event evaluations.

⛳️ Requirements

• Bachelor's Degree is preferred.

• A minimum of 6 years in CPG sales or customer-facing commercial positions.

• Demonstrated success in achieving Net Sales and profit goals on a customer desk.

• Familiarity with trade management, promotional planning, and Revenue Growth Management.

• Strong analytical skills with experience in syndicated data (Circana / NielsenIQ) and retailer POS.

• Proficient negotiation, presentation, and storytelling abilities with retail buyers.

• Willingness to travel approximately 20–30% of the time.

• Regular in-person customer engagement is essential.

• Comfortable working in a matrixed, cross-functional setting.

🏝️ Benefits

• Medical, dental, short- and long-term disability, AD&D, and life insurance coverage.

• 401(k) matching plan with enrollment commencing on the first day of employment and immediate vesting.

• Unlimited sick leave.

• Paid time off and holiday compensation.

• Complimentary access to the fitness center if located at WHQ.

• On-site daycare services provided by Bright Horizons.

• Company store access privileges.

• The Campbell’s Cares program matches employee contributions and/or volunteer activities up to $1,500 each year.

• Participation in Employee Resource Groups (ERGs).

• Wellness benefits starting on the first day of employment.