Customer Sales Advisor

This is a fully remote position, open to applicants in Germany.

📋 Description

• First-level inbound support for current customers.

• Providing technical customer assistance for television, phone, and internet issues.

• Recognizing customer needs and potential sales opportunities.

• Offering needs-based product recommendations and optimizing contracts during every customer interaction.

• Effectively presenting relevant Vodafone products with a strong emphasis on sales.

• Engaging in five weeks of paid training and onboarding.

• After completion of onboarding, working a two-shift schedule from Monday to Sunday, between 7:00 a.m. and 11:00 p.m.

⛳️ Requirements

• Strong customer service orientation coupled with sales aptitude.

• Friendly demeanor and compelling communication skills.

• Ability to demonstrate empathy during sales interactions.

• Fluency in German with excellent verbal communication abilities.

• Proficient computer skills.

• Capability to address straightforward technical topics.

• Minimum of one year experience in a call center or sales (additional experience is a plus).

• Ideally, background in technical services within the telecommunications sector.

• Dependability and self-motivation when working remotely.

• Must reside in Germany.

• Commitment to cover the specified working hours reliably.

• Willingness to work shifts and alternate weekends.

🏝️ Benefits

• Unlimited potential for commission earnings.

• Opportunity to earn up to €28 per hour, including performance bonuses.

• Permanent employment contract offered.

• 100% remote work with no daily commute required.

• Premium equipment package provided for your home office setup.

• Access to health management programs.

• Discounts for fitness center memberships.

• Opportunities for training and career advancement.

• Five weeks of comprehensive, paid training and onboarding.

• Time off during weekdays as compensation for weekend shifts.