Customer Project Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee technology projects that engage customers from initiation to hand-off (delivery).

• Coordinate project operations among customers, engineering teams, product management, and partner organizations.

• Act as the main point of contact for communications and updates regarding project status.

• Monitor schedules, milestones, risks, dependencies, and deliverables.

• Assist in the implementation and deployment of tailored technology solutions.

• Ensure that customer requirements are clearly understood and relayed to internal teams.

• Organize project meetings and provide progress reports to stakeholders.

• Aid in identifying and overcoming project challenges to uphold delivery commitments.

• Cultivate strong relationships with customers and strategic partners.

• Assist in post-deployment activities to guarantee successful adoption and customer satisfaction.

• Engage in continuous improvement initiatives related to project delivery and customer engagement.

• Contribute to internal projects and strategic initiatives under the guidance of engineering leadership.

• During onboarding, collaborate with internal teams on strategic initiatives and product development projects prior to transitioning to customer-facing solution delivery and customer success.

⛳️ Requirements

• Proven experience in managing technical or engineering-related projects.

• Excellent organizational and communication skills.

• Capability to work effectively with cross-functional teams and external partners.

• Preferred experience in technology, software, embedded systems, semiconductor, or engineering environments.

• Familiar with project management tools and methodologies.

• Bachelor's degree in Engineering, Computer Science, Business, Project Management, or a related field.

• 3-7 years of project management experience.

• Must have legal authorization to work in Canada without requiring sponsorship at this time.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Collaborative and innovative work environment.