
Customer Business Analyst
Posted 15 hours ago

Posted 15 hours ago
This is a fully remote position, open to applicants in United Kingdom.
• Engage daily with the client delivery team under the guidance of the Delivery Manager.
• Assist in sprint planning, backlog refinement, and the identification of risks.
• Facilitate client discovery workshops and pinpoint opportunities to enhance value for end users.
• Convert client business needs into requirements, user stories, and process designs.
• Identify data inputs, system integration points, and exception scenarios.
• Conduct comprehensive analytical reporting on product performance utilizing tools such as ThoughtSpot.
• Design and enhance AI-driven workflows, encompassing prompt strategies and analytical reporting.
• Boost the efficiency of BA practices through AI by automating repetitive analyses, expediting documentation, and improving insight generation.
• Own the test strategy and acceptance criteria, lead user acceptance testing (UAT), and validate AI outputs.
• Collaborate with agile delivery teams to manage priorities, risks, and dependencies.
• Monitor live solutions and improve performance through iterative enhancements.
• Demonstrated experience in Business Analysis, with significant exposure to the insurance industry (underwriting, claims, policy administration, or distribution).
• Proven capability to conduct client-facing workshops and influence senior stakeholders, including the confidence to constructively challenge established thinking.
• Practical, hands-on experience with AI tools, including prompt engineering, constructing AI-assisted workflows, and a clear understanding of LLM behavior and limitations.
• High standards of written and verbal communication.
• Fluency in English.
• Proficiency in additional languages would be beneficial.
• Competitive salary.
• Flexible working arrangements and remote options.
• Professional development budget and access to conferences.
• Annual company retreats.
• A mission-driven culture that prioritizes people.
Mirantis
3Pillar Global
Oper Credits
dentsu Austria
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