AI-Native Business Analyst – DACH

This is a fully remote position, open to applicants in Austria, +1 more country.

📋 Description

• Facilitate discovery workshops with business and IT stakeholders at DACH clients.

• Document functional and business requirements in a structured manner.

• Align requirements with Oper’s product offerings, differentiating between out-of-the-box functionality, configuration, and engineering necessities.

• Convert business needs into user stories and functional specifications.

• Manage stakeholder expectations throughout the project's lifecycle.

• Review API documentation from core banking systems, CRMs, and online banking platforms.

• Identify and establish integration points with Oper engineering.

• Document data flows, contracts, and edge cases.

• Advise on immediate versus later integration priorities.

• Configure mortgage products, business rules, and customer journeys within the Oper platform.

• Validate configurations against the agreed scope and conduct acceptance testing.

• Conduct training sessions for end users and customer champions.

• Assist customers during the go-live phase and early adoption, and subsequently transition to Customer Success.

• Utilize AI tools to facilitate documentation, draft specifications, summarize workshops, enhance analysis, and automate processes.

• Identify opportunities for enhancing AI-native delivery workflows.

⛳️ Requirements

• 2 to 3 years of consulting experience (Big-4, boutique strategy/tech, or implementation consulting).

• Proficient in both German and English.

• Ability to transform disorganized customer conversations into clear documents, frameworks, and actionable next steps.

• Enjoyment in engaging with customers and end-users during workshops.

• Technical aptitude, including the ability to read API documentation, comprehend integration patterns, and configure software.

• AI-native working style, with practical experience using AI tools and workflows.

• Proactive and capable of delivering results in ambiguous situations.

• Comfortable operating in a rapidly growing, evolving SaaS environment.

• Familiarity with the European mortgage market or broader financial services is advantageous.

• Experience with enterprise SaaS implementations, integrations, or workflow configuration is a plus.

• Experience working with banks or lenders as clients is a plus.

• For Vienna-based candidates: capability to work remotely with regular travel to Antwerp and DACH clients as necessary.

• Ability to work during CET hours.

🏝️ Benefits

• Employee stock options.

• 25 vacation days each year plus 1 paid mental health day.

• Dynamic international team comprising 12 nationalities.

• Supportive, inclusive, and collaborative workplace culture.

• Learning & Development budget with allocated time for personal growth.

• Structured onboarding process with a dedicated mentor.

• Travel budget for collaboration with teams in Antwerp.

• Annual company-wide Team G2G event in an inspiring location.

• Additional benefits based on your location.

• Comprehensive support with local administration.

• Health insurance and pension scheme.

• Flexible working hours.

• All necessary equipment to enable you to perform at your best.