Customer Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive revenue growth by establishing and overseeing strategic accounts and cultivating long-term client relationships.

• Cultivate essential business connections and actively pursue new business opportunities.

• Enhance sales with existing clients through solution-oriented selling and meticulous account planning.

• Engage in prospecting to pinpoint high-quality clients, qualify opportunities, and develop assigned accounts.

• Execute sales strategies that align with corporate revenue and profit objectives as well as Redwood’s growth strategy.

• Gain a comprehensive understanding of clients’ businesses, strategies, goals, challenges, markets, and value chains.

• Position Redwood as a valuable partner for Digital, Business, and Technology transformation initiatives using consultative and value-driven sales techniques.

• Cultivate relationships with key client stakeholders and navigate deals through the sales process.

• Establish connections with executive and top-management personnel to generate business opportunities.

• Prepare proposals, negotiate agreements, and maintain accurate deal pipelines and reporting dashboards.

• Serve as the liaison between customers and service delivery teams, including pre-sales, delivery, and finance.

• Identify and manage risks within client engagements while resolving conflicts across stakeholders and departments.

⛳️ Requirements

• Minimum of 3 years of experience in Business-to-Business and software sales.

• Demonstrated success in Account Management.

• Strong initiative, business insight, confidence, and a competitive spirit.

• Proven ability to deliver solutions and positively influence behaviors to meet business goals and objectives.

• Excellent interpersonal skills, encompassing both verbal and written communication.

• Capable of managing complex and dynamic requirements and deadlines with minimal disruption to job responsibilities.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health benefits and wellness programs.

• Flexible work arrangements to support work-life balance.