CRO Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Senior CRO Consultants to comprehend client business objectives, customer requirements, and website performance.

• Discover optimization prospects through analytics, insights into customer behavior, website evaluations, and competitor analysis.

• Formulate recommendations that clarify issues, suggest enhancements, and outline anticipated business advantages.

• Create and prioritize optimization roadmaps based on impact, evidence, and implementation complexity.

• Propose A/B tests, design tasks, development projects, or direct implementations.

• Oversee assigned initiatives from the identification of opportunities and briefing to launch and evaluation.

• Convert recommendations into actionable briefs for design and development teams.

• Coordinate the efforts of CRO, Design, and Development, managing priorities, responsibilities, and deadlines.

• Set up experiments, conduct quality assurance, launch and monitor experiments, and implement improvements beyond testing.

• Record outcomes and apply learnings to inform future recommendations.

• Engage in client Slack channels and meetings, providing updates and tracking progress.

• Prepare meeting agendas, recommendations, and follow-up actions.

• Assist clients in understanding the rationale behind recommendations and their alignment with their objectives.

• Document and evaluate client requests against account priorities and roadmaps.

• Gradually lead client meetings, communicating priorities, progress, and results.

• Utilize analytics and user behavior tools to analyze customer journeys, identify friction points, unmet needs, and opportunities.

• Conduct competitor and industry research and translate findings into actionable next steps.

• Progress towards managing client account roadmaps, delivery priorities, and relationships.

⛳️ Requirements

• Exceptional written and verbal communication skills in English.

• Strong organizational and project coordination skills, with meticulous attention to detail.

• Capability to handle multiple priorities and fulfill commitments.

• Proactive mindset towards ownership and identifying subsequent steps.

• Robust analytical and problem-solving abilities.

• Experience with Shopify.

• Familiarity with GA4 or similar analytics tools.

• Knowledge of A/B testing or experimentation programs.

• Interest in advancing to a CRO Consultant role with responsibilities for strategy and client accounts.

• Experience in an agency setting (preferred).

🏝️ Benefits

• Freedom to introduce innovative ideas.

• Opportunities for career growth and professional development.

• Senior mentorship and support while transitioning to a CRO Consultant role.

• Recognition and rewards for outstanding performance.

• Team celebrations of achievements.

• Collaborative work with design, development, strategy teams, and clients.