Creative Quality & Compliance Specialist

This is a fully remote position, open to applicants in Chile, +5 more countries.

📋 Description

• Evaluate creative assets for MLR compliance prior to client Medical, Legal, and Regulatory assessments.

• Conduct final quality checks on approved landing pages, advertisements, emails, and creative materials before they go live.

• Manage Veeva Vault PromoMats, which includes annotations, claims, references, submission tracking, and 2253 filing packages.

• Uphold brand, design, style guide, and specification standards across healthcare deliverables.

• Assess copy for grammar, tone, messaging accuracy, validated claims, and brand voice consistency.

• Develop, maintain, and enhance QA standards, checklists, and review procedures.

• Oversee Asana boards and deliverable trackers, coordinating feedback cycles, managing timelines, and organizing client assets.

• Collaborate with Creative Project Managers, Account PMs, cross-channel PMs, and client contacts.

• Utilize AI technologies to improve and streamline business processes.

• Leverage Power Digital’s Nova ecosystem within the department.

• Achieve KPIs for first-pass approval, QA turnaround, pre-launch error rate, 2253 filing accuracy, and current QA documentation.

⛳️ Requirements

• Minimum of 4 years in healthcare or pharmaceutical creative production, either in an agency or in-house, with direct involvement in MLR review workflows.

• Familiarity with FDA OPDP guidance and 21 CFR 202.

• Understanding of fair balance, ISI placement, branded vs. unbranded vs. disease-awareness content regulations, and 2253 filing requirements.

• Experience with Veeva Vault PromoMats is highly desirable.

• Strong attention to brand consistency, design quality, and copy accuracy across paid social, display, landing pages, and email formats.

• Capability to document, maintain, and enhance QA standards independently.

• Skill in reviewing creative work and providing clear, actionable feedback to designers, copywriters, and freelancers.

• Proficiency in Asana or similar project management tools.

• Experience collaborating with project management teams in a fast-paced agency setting.

• Advanced proficiency in spoken and written English is required.

• Bonus: Veeva PromoMats certification, experience with modular content strategy, or familiarity with pharma-regulated and non-regulated healthcare clients.

🏝️ Benefits

• Base salary paid in USD plus commission opportunities.

• Unlimited Time Off available from day one.

• Fully flexible work environment: options for full-remote, in-office, or hybrid arrangements.

• Healthcare stipend of $50/month to assist with your healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Unlimited opportunities for growth and leadership within a rapidly expanding firm.

• Ongoing employee development initiatives focused on personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards including monetary prizes and recognition for exceptional performance.

• Opportunities to participate in company DEI initiatives.