CPQ Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect and evaluate data from working groups.

• Recognize existing processes and pinpoint areas for enhancement.

• Investigate best practices and outline functional requirements for the software development team.

• Collaborate with the Pricing team to gather, assess, and document business requirements for the new CPQ system.

• Convert intricate pricing logic into comprehensive functional requirements for developers.

• Act as a bridge between business stakeholders and IT/software engineering teams.

• Work alongside developers to clarify requirements, address inquiries, and ensure precise implementation.

• Validate delivered functionalities through testing, quality assurance support, and subject matter expert testing.

• Keep documentation updated regarding pricing logic, workflows, and system behavior within the CPQ platform.

• Spot opportunities to enhance processes, automation, and system functionalities.

• Assist with ongoing improvements, defect triage, and prioritization of backlog items.

• Manage stakeholder expectations and escalate relevant issues to senior management.

• Communicate effectively with business subject matter experts and delivery teams.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent experience is required.

• ISEB qualified Business Analyst is preferred.

• 3–7+ years of experience as an IT Business Analyst.

• Experience in an agile environment and familiarity with recognized development methodologies such as Agile, SCRUM, or KANBAN.

• Experience with CPQ tools, including custom-built platforms or Salesforce CPQ and Oracle CPQ.

• Strong comprehension of pricing strategies, discounting, or revenue management concepts.

• Demonstrated ability to convert complex business processes into technical requirements.

• Experience in writing functional requirements documents.

• Excellent communication skills and the ability to collaborate across business and technical teams.

• Strong analytical skills and meticulous attention to detail.

🏝️ Benefits

• Annual incentive bonus.

• Country-specific benefits.

• Accommodation or adjustment support for applicants with disabilities or other needs.