Corporate Services Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver exceptional administrative and customer support for various programs.

• Assist with rostering, scheduling, participant communication, incident management, and phone/email inquiries.

• Prepare quotes and arrange travel bookings.

• Oversee CRM systems management.

• Ensure smooth process support and effective handovers to the other administrator.

• Manage central inboxes and phone lines efficiently.

• Provide administrative assistance across different departments.

• Help with travel arrangements, stationery, and merchandise procurement.

• Support the CEO, COO, and CFO with calendar and meeting organization.

• Maintain data integrity across CRM, CMS, and project management systems.

• Assist with system migrations as needed.

• Aid in payroll and rostering data entry tasks.

• Ensure accurate data entry and linking.

• Adhere to paperwork and process protocols.

• Act as the first point of contact for candidates, participants, and weekend staff.

• Facilitate onboarding, application processes, and communications.

• Organize drop-in sessions, workshops, and online events.

• Promote accessible and inclusive communication practices.

• Process NDIS quotes and manage progress reporting.

• Oversee rostering systems, attendance records, absentee forms, support worker schedules, and WhatsApp groups.

• Identify and escalate engagement challenges.

• Conduct payroll and timesheet reconciliations.

• Assist with the onboarding of new staff and coordinate with managers regarding system access.

• Create accessible templates and ensure timely distribution of updates.

• Participate in staff meetings while upholding confidentiality.

• Provide support to other team members as needed.

⛳️ Requirements

• At least 2 years of experience in administration, communications, or member support.

• Exceptional organizational skills and attention to detail.

• Strong written and verbal communication abilities.

• Proficient in problem-solving and risk management.

• Familiarity with CRM, CMS, and project management tools.

• Proactive, adaptable, and comfortable working in a remote environment.

• Excellent interpersonal skills and commitment to inclusive practices.

• Certificate or Diploma in Business Administration is preferred.

• Proven experience in administrative roles.

• Skills in stakeholder engagement and problem-solving.

• Capability to work across different time zones.

• Proficiency in Google Workspace, Microsoft Office, CRM, and Asana.

• Strong capacity for team collaboration.

• Knowledge of the disability, education, or arts sectors is advantageous.

• Experience in governance or payroll is desirable.

🏝️ Benefits

• Opportunities for learning, mentoring, and support.

• Team-building activities and company-wide celebrations.

• Wellness programs available for all employees.

• Ongoing learning and development initiatives.

• Access to world-class office spaces in premium business locations.

• Chance to collaborate with leading international brands.

• A culture that values inclusivity and collaboration.