Contract Sales Project Representative

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Develop and sustain relationships with designers, luxury showrooms, and sales teams.

• Offer product knowledge and customer assistance.

• Address inquiries, troubleshoot problems, and resolve concerns for designers, architects, and installers.

• Oversee orders, coordinate shipments, and monitor logistics.

• Process payments, generate packing lists, and manage returns or exchanges.

• Conduct data entry and ensure precise CRM documentation.

• Assist with web account setup, order processing, and pricing inquiries.

• Identify cross-selling prospects and perform outbound sales follow-ups.

• Support designated territories and serve as the liaison to Phillip Jeffries headquarters.

• Coordinate sample orders while representatives are on the road.

• Examine client contracts for product compatibility.

• Collaborate with sales representatives and clients on project timelines and execution.

• Manage complete project life cycles and deadlines for approvals, meetings, and onsite requirements.

• Act as a liaison between departments, monitor progress, update CRM records, and proactively address issues.

• Maintain project documentation within CRM and Contract Folders.

• Follow up on quotes prior to expiration and ensure accurate pricing coordination.

• Communicate with sales representatives regarding project updates.

⛳️ Requirements

• Ability to work remotely from the Las Vegas, NV area or willingness to work from 8:30 AM–5:30 PM PST.

• At least 1 year of experience in a customer service or sales support position.

• Capacity to forge strong relationships with sales representatives and clients.

• Exceptional written and verbal communication abilities.

• Excellent phone etiquette.

• Capability to multitask and prioritize responsibilities in a dynamic environment.

• Proactive problem-solving mindset and strong analytical skills.

• Superior time management and follow-up capabilities.

• Proficient in computer skills, including data management, Microsoft Word, and Excel.

🏝️ Benefits

• Sales Support Quarterly Bonus Plan.

• Opportunity for annual bonuses.

• Cost of Living adjustments.

• Generous retirement plan with an automatic company contribution of approximately 10 percent, with no employee match required.

• Comprehensive medical coverage with employee premiums starting as low as $40 per month.

• Coverage options available for spouse, domestic partner, civil union partner, and family.

• Health Reimbursement Account (HRA).

• Prescription, dental, and vision coverage.

• Flexible Spending Accounts (FSAs) for healthcare and dependent care.

• Employee Assistance Program.

• Pet insurance.

• 16 paid personal days each year.

• Paid holidays.

• Additional paid time off during the annual company closure between Christmas and New Year’s.

• Extra paid time off for completing an annual wellness physical.

• Up to three paid days each year for volunteer work.

• Structured onboarding with 30-, 60-, and 90-day milestones and ongoing training.

• Exclusive employee discount on Phillip Jeffries wallcoverings.

• Working Advantage discounts on travel, entertainment, and everyday purchases.