Contract Administrator

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee, interpret, maintain, review, and negotiate commercial contracts on behalf of Contruent.

• Facilitate the complete contract lifecycle for enterprise software and associated services, from initial review and negotiation to execution, renewal, amendment, and closure.

• Draft, review, interpret, and maintain enterprise SaaS contracts, which include master services agreements, subscription agreements, order forms, renewals, amendments, statements of work, non-disclosure agreements, data processing agreements, and procurement or vendor agreements.

• Lead or assist in contract negotiations with customers and business partners in the APAC region and North America.

• Evaluate contractual terms and variations concerning commercial, operational, financial, privacy, security, insurance, liability, intellectual property, data protection, payment, and termination matters.

• Formulate negotiation strategies, fallback language, contract playbooks, and recommendations for approvals.

• Manage contract approval and signing processes.

• Address contract inquiries and resolve issues with cross-functional and executive stakeholders.

• Keep accurate records of contracts, including metadata, obligations, approvals, renewal dates, amendments, and supporting documents.

• Track contract milestones, renewals, extensions, expirations, and termination requirements.

• Generate contract summaries, reports, risk analyses, and management submissions.

• Support customer security, privacy, procurement, and vendor due diligence reviews.

• Identify opportunities for enhancing contract administration workflows, reporting, approval processes, and negotiation turnaround times.

• Maintain evidence, documentation, and process records for compliance evaluations.

• Provide commercially viable advice and escalate significant legal, financial, or operational risks.

⛳️ Requirements

• A minimum of five years of pertinent experience in commercial contract administration, contract management, procurement contracting, or a closely related field.

• Proven experience in negotiating and managing enterprise SaaS software contracts within a technology or software organization.

• Demonstrated experience in leading or supporting customer and vendor contract negotiations across both APAC and North America (NAM).

• Familiarity with the complete commercial contract lifecycle, including drafting or reviewing terms, redlining, approvals, execution, renewals, amendments, extensions, and closure.

• Experience collaborating with cross-functional teams, including Sales, Finance, Legal, Product, Security, Customer Success, and executive leadership.

• Strong grasp of commercial risk, contract governance, approval protocols, and the practical implementation of company policies.

• Experience assessing privacy, data protection, security, procurement, insurance, liability, and payment provisions in technology contracts.

• Excellent written and verbal communication skills.

• Exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple negotiations, deadlines, and contract records concurrently.

• Capability to exercise sound commercial judgment, constructively resolve issues, and appropriately escalate matters.

• Relevant tertiary qualifications in business, commerce, law, international relations, economics, or a related field, or equivalent relevant experience.

• Proficiency with Salesforce or another CRM and contract-lifecycle or commercial-operations systems.

• Experience with NetSuite, SAP Ariba, DocuSign, UpGuard, or similar platforms.

• Strong working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams.

• Experience supporting ISO 27001, SOC, or similar compliance and audit programs.

• Familiarity with Australian Privacy Principles, GDPR, and U.S. privacy regulations.

• Must possess, or be able to obtain, the right to work in Australia.

🏝️ Benefits

• Permanent, full-time employment.

• Remote work arrangement as outlined in the heading.

• Exposure to enterprise commercial transactions across APAC, North America, Europe, and Australia.

• Collaboration with senior leaders and cross-functional teams on high-value customer and business agreements.

• Opportunity to enhance systems, processes, and standards that support global growth.

• A collaborative organization focused on practical outcomes, customer value, and continuous improvement.

• Reasonable adjustments available throughout the recruitment process.