
Continuous Improvement Director
Posted 3 days ago

Posted 3 days ago
This is a fully remote position, open to applicants in Texas.
• Act as an internal consultant throughout the organization to uncover opportunities for enhancing business and operational efficiency.
• Design, strategize, and implement process modifications while embedding new procedures for long-term sustainability.
• Collaborate with leadership from all business sectors to enhance customer metrics, financial outcomes, and employee engagement.
• Achieve tangible results and spearhead change management initiatives to foster support among employees and leadership.
• Develop and initiate the operational excellence strategy for the Center of Excellence across approximately 45–50 cargo locations in the United States.
• Revamp warehouse operations, showrooms, and prototypes at four key flagship locations.
• Utilize Lean/Six Sigma methodologies, value-stream mapping, process enhancement, cargo-flow analysis, and upgrades in technology, hardware, and software.
• Identify and mentor local resources at individual sites to implement the initiative across the WFS operation.
• Facilitate strategic planning to discover, prioritize, and align projects with corporate objectives.
• Plan and manage multiple concurrent projects effectively.
• Create and present business cases to the Senior Leadership Team.
• Document new operational models.
• Establish KPIs to evaluate and track long-term sustainability.
• Provide documentation, training, and continual support to internal stakeholders.
• Discover opportunities to enhance EBITDA across organizational structure, workflows, warehouse design and flow, and technology.
• Integrate best practices to achieve measurable productivity enhancements.
• Conduct risk assessments, process mapping, redesign, simulations, root cause analyses, and time-and-motion studies.
• Assess insourcing and outsourcing possibilities.
• Standardize processes across North American operations.
• Identify, evaluate, and adopt new technological solutions.
• Report directly to the SVP of the Center of Excellence.
• 7–10 years of experience in engineering, operations, or a similar field.
• A Bachelor’s degree in Business, Engineering, Finance, or a related discipline is required.
• Six Sigma Black Belt certification is mandatory.
• A Master’s degree is preferred.
• Proficient in Excel.
• Strong analytical capabilities.
• Exceptional verbal, written, and communication skills.
• Understanding of change management and its influential components.
• Experience in Aviation, Automotive, Consumer Products, Industrials, Manufacturing, Production, or Logistics is valued.
• Familiarity with SAP is appreciated.
• Knowledge of planning processes and procedures.
• Awareness of the contributions to budgets and forecasts.
• Ability to work in the field while collaborating through influence.
• Professional and personable demeanor.
• Capability to remain in a stationary position for 50% of the time.
• Competence in operating a computer and office productivity machinery.
• Ability to walk short distances, reach above and below shoulder level, and handle or grasp documents or office equipment.
• Capability to sit and/or stand for both short and extended durations.
• Ability to lift, carry, and move objects, files, and documents weighing up to 10 pounds.
• Consistent and punctual attendance in accordance with ADA, FMLA, and other federal, state, and local standards.
• Access to pay in advance via the DailyPay app.
• Instant recognition awards through the Awardco Platform, including gift cards and more.
• Various medical care options available for both full- and part-time employees.
• Travel discounts.
• Pet insurance.
• Discount shopping opportunities.
• Wellness programs available to all employees.
• 401(k) program.
• Opportunities for internal mobility and transfers.
Mercy Health
Mercy Health
Bon Secours
Bon Secours
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