Contingent Workforce Staffing Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide staffing assistance for various roles using a consultative method with hiring managers and candidates.

• Conduct consultation calls with hiring managers to evaluate needs and determine sourcing strategies.

• Utilize procurement technologies to fulfill positions and navigate requisitions through client processes.

• Offer comprehensive information and data to the talent supply chain through documentation and consultation calls.

• Monitor requisition progress and perform follow-ups.

• Review resumes using candidate assessment and selection techniques to shortlist the most suitable candidates.

• Assist with timecard and expense management, invoicing, and corrections.

• Coordinate and schedule interviews.

• Negotiate bill rates in relation to current market rates.

• Oversee execution, market goals, competing priorities, processes, technology, documentation, and client needs.

• Meet KPI and SLA objectives while contributing to continuous improvement and service delivery.

• Utilize bill-rate benchmarking and competitive bidding for customer cost management.

• Build and sustain customer and supplier relationships.

• Identify service delivery challenges and provide prompt solutions.

• Liaise with suppliers to address operational issues and escalate as necessary.

• Contribute client and requirement expertise to the annual supplier summit.

• Use client and market data to establish realistic recruiting-cycle timelines.

• Work independently, take initiative, and make informed decisions.

• Develop an understanding of procurement tools supporting KellyOCG’s MSP solution.

• Assist with technology updates and explain new functionalities to clients and suppliers.

• Troubleshoot basic procurement-tool issues.

⛳️ Requirements

• Minimum of 2 years of relevant experience.

• Background in recruitment or equivalent experience.

• Work experience in temporary labor, service level, and/or customer service sectors.

• Capacity to multitask while maintaining attention to detail.

• Exceptional communication skills in both one-on-one and group settings with internal and external stakeholders.

• Technical proficiency, including MS Office, internet, and VMS tools.

• Experience with Beeline, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items.

• Proven track record in creating and nurturing strategic client and employee relationships.

• Ability to manage MSP KPI and SLA performance, conduct root cause analysis, ensure reporting accuracy, and implement continuous improvement plans.

• Capability to collaborate with Account Managers and lead delivery improvement initiatives.

• Ability to evaluate candidates against established criteria and utilize program data to educate customers and suppliers, driving change.

• Experience in supply base management, including supplier onboarding, scorecards, and performance initiatives.

• Strong verbal and written communication skills.

• Process-oriented with expertise in client consultation within an MSP framework.

• Robust invoice resolution experience in an MSP, including understanding invoice rejection reasons and resolution processes.

• Bachelor's degree or certification in Business/Human Resources or equivalent experience.

🏝️ Benefits

• Total compensation package that includes benefits applicable to the position.

• Benefits and perks designed for overall well-being (specific offerings may vary).