Content Lead

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Develop and manage Trulioo’s narrative across public relations, thought leadership, and editorial content.

• Create language for categories related to continuous intelligence, verified risk, defensible decision-making, and a trustworthy system.

• Maintain the website as a narrative platform and clearly articulate Trulioo’s value proposition.

• Transform company data regarding fraud trends, identity risks, and verification patterns into original research and benchmark reports.

• Establish a comprehensive approach to video and multimedia content.

• Create effective systems for brand voice, tone, messaging, and consistency in AI tools.

• Implement feedback mechanisms to measure content effectiveness, AI-search visibility, and audience persuasion.

• Oversee agency partnerships and recruit, train, and lead a streamlined editorial team.

• Personally write and edit impactful content.

• Prepare executives and internal spokespeople for media engagements and sensitive narrative situations.

• Collaborate with the risk team on regulatory insights, perspectives, and market analysis.

• Work alongside product and product marketing to ensure launches advance the narrative.

• Utilize AI and emerging technologies to enhance productivity, decision-making, and work processes.

⛳️ Requirements

• Proven experience in establishing an editorial voice from the ground up.

• Experience in developing workflow-enabling AI tools.

• Ability to assess where AI enhances content quality and where it may undermine brand integrity.

• Capacity to deliver work swiftly while refining it in a public forum.

• Preference for creating a small, high-impact team.

• Familiarity with regulatory, fintech, or compliance-related coverage.

• Ability to create systems instead of relying on pre-existing playbooks.

• Proficiency in writing and editing high-impact work personally.

• Nice to have: experience in establishing a recognized publication, newsletter, content channel, or internal platform with a following.

• Nice to have: background in fintech, identity verification, cybersecurity, or other regulated B2B sectors.

• Nice to have: experience in public relations or brand agency roles.

• Must provide a human-crafted cover letter.

• Must have legal authorization to work in the USA.

• Position is preferably based in the Colorado region or open to relocation, with remote options available for suitable candidates.

🏝️ Benefits

• Health coverage.

• Dental coverage.

• Vision coverage.

• Retirement plans with company matching.

• Paid time off.

• Parental leave.

• Annual education and training stipend equivalent to $1,000 in local currency.

• Flexible hybrid working environment.

• Weekly lunches.

• Quality coffee.

• Regular social events.

• Parent rooms available at many locations.

• On-site gyms at various locations.

• Comfortable lounges.

• Adaptable workstations.

• Wellness workshops and events.

• Complimentary Headspace subscription.

• Employee Resource Groups.

• Trust, autonomy, and freedom to foster both professional and personal growth.