Content Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct thorough copyediting and proofreading of DTC web assets.

• Ensure user-friendly flows, accessible consumer messaging, impeccable grammar, and adherence to brand guidelines.

• Oversee and manage comprehensive content workflows and timelines.

• Handle digital copy submissions, tactic routing, and approval processes in Veeva Vault or similar platforms.

• Participate in and lead live MLR review sessions, documenting feedback and annotations in real time.

• Collaborate with designers and content creators to implement regulatory and consumer-focused updates.

• Record and uphold operational guidelines based on feedback from reviewers.

• Support content verification during UAT to ensure that deployments align with MLR-approved copy, disclaimers, and ISI elements.

• Assess handoffs and tool utilization to enhance content operations and reduce submission turnaround time.

⛳️ Requirements

• Bachelor’s degree in English, Journalism, Communications, Marketing, Healthcare Communications, or a related field.

• Over 10 years of professional experience in digital content strategy, copyediting, or content operations, with a solid background in DTC digital properties within the pharmaceutical, biotech, or healthcare industries.

• Proven experience in developing and refining web content to enhance consumer/patient health literacy and engagement.

• Proficiency in line-editing, copyediting, proofreading, and technical grammar verification for consumer-facing digital platforms.

• Significant hands-on experience managing digital content via Veeva Vault Promomats or comparable MLR review software like Zinc or Pepper.

• Experience in facilitating and managing live MLR/PMRC review sessions and converting regulatory feedback into actionable revisions.

• Excellent verbal and written communication skills in English.

• Advanced understanding of English grammar, syntax, punctuation, mechanics, and style guidelines.

• Proven expertise in using Veeva Vault for regulatory submission and tracking purposes.

• Strong understanding of pharmaceutical claims, Fair Balance, and the placement of Important Safety Information (ISI) on web platforms.

• Exceptional attention to detail in formatting, structural alignment, and consumer readability.

🏝️ Benefits

• Competitive benefits package.

• Ongoing training opportunities.

• Personal and professional development prospects.

• Flexible remote work environment.

• Standard business hours from Monday to Friday.

• No travel required.