Content Development Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and implement a thorough content strategy that supports DDTP marketing and outreach initiatives.

• Create engaging, accessible, and relevant content tailored for deaf, deaf-blind, hard of hearing, and disabled communities.

• Write, edit, and publish materials for websites, social media platforms, newsletters, brochures, reports, presentations, flyers, and other formats.

• Ensure that content is clear, concise, accurate, up-to-date, easy to navigate, aligns with brand standards, and meets accessibility requirements.

• Provide alternative text for images, captions for videos, and formatting that is compatible with screen readers.

• Keep abreast of best practices in accessibility.

• Collaborate with marketing, outreach, technical teams, subject matter experts, program staff, and stakeholders.

• Develop and manage a content calendar across various platforms.

• Ensure timely delivery of materials for campaigns, events, and initiatives.

• Evaluate marketing requests and produce on-brand collateral.

• Create educational resources about DDTP services, eligibility criteria, and access to telecommunications equipment.

• Oversee multiple content projects from inception to completion, prioritizing tasks and adhering to deadlines.

• Utilize audience and community feedback to enhance content and support DDTP beneficiaries.

• Employ SEO techniques and performance data to optimize content.

⛳️ Requirements

• Bachelor's degree in Marketing, Journalism, Communications, English, Public Relations, Design, or a related field; equivalent professional experience is preferred.

• A minimum of 3 years of experience in supporting digital and marketing campaigns.

• At least 3 years of professional experience in creative and content production, coordination, sales, advertising, customer service, public relations, or a similar field.

• Proven experience in creating and managing written, visual, and multimedia content.

• Strong skills in writing, editing, and proofreading.

• Proficient in AP style and guidelines related to disability language.

• Comprehensive understanding of WCAG standards and digital accessibility best practices.

• Familiarity with content management systems, particularly WordPress.

• Knowledge of graphic design software like Adobe Creative Suite or Canva.

• Experience with SEO best practices and optimization tools.

• Ability to utilize analytics tools such as Google Analytics.

• Excellent organizational and project management capabilities.

• Strong ability to collaborate with cross-functional teams.

• Outstanding verbal and written communication skills.

• Capability to convey complex information clearly and accessibly.

• Creative and strategic thinking skills.

• Proficiency in American Sign Language is preferred.

• Competence in using a computer and standard office equipment.

• May occasionally need to lift or move items up to 20 pounds.

🏝️ Benefits

• Fully remote work environment.

• Virtual office setting.

• Travel up to 5% may be necessary.