Content & Community Manager – Social Media, Brand Advocacy

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Oversee daily interactions on TikTok and Meta platforms.

• Address comments and direct messages promptly.

• Engage with tagged stories and actively join in organic cultural discussions.

• Uphold a fun and genuine brand voice.

• Spot emerging trends in beauty, manicures, and skincare.

• Propose content ideas and create mobile-first, native short-form videos and UGC-style clips.

• Identify, reach out to, and provide products to micro-creators, nail artists, and aesthetic influencers.

• Maintain a consistent flow of organic user-generated content.

• Monitor community feedback, address product inquiries, and resolve order issues.

• Escalate concerns to operations or leadership when necessary.

• Share community insights, viral trends, and notable comments with the Growth and Design teams.

• Inspire new advertising strategies and email topics through community feedback.

⛳️ Requirements

• 2–4+ years of experience managing social media channels and interactive communities for a vibrant consumer, lifestyle, or beauty brand.

• Strong understanding of North American beauty culture, internet humor, TikTok trends, and organic engagement tactics.

• Proficient in capturing and editing native short-form videos for TikTok and Instagram Reels using CapCut and either a smartphone or desktop editor.

• Excellent written English skills; capable of crafting witty, warm, and grammatically impeccable copy that aligns with the brand persona.

• Self-motivated and proactive in community engagement and spotting opportunities.

• Full-time availability compatible with US Eastern working hours.

• Experience in beauty, nail care, skincare, or wellness, particularly in DTC brands (preferred).

• Practical experience in managing creator seeding or micro-influencer initiatives (preferred).

• Background in managing TikTok Shop content or affiliate creators (preferred).

• Familiarity with social listening, community management, and AI content workflow tools (preferred).

🏝️ Benefits

• Completely remote position.

• Full-time commitment aligned with US Eastern working hours.

• Genuine ownership of the brand’s voice and community.

• Insights that directly influence advertisements, emails, and product discussions.

• Opportunity to be part of a rapidly growing early-stage beauty brand supported by experienced founders.