
Contact Center Agent
Posted 17 hours ago

Posted 17 hours ago
This is a fully remote position, open to applicants in Florida, +2 more states.
• Act as the main point of contact for owners and prospective new clients
• Enhance sales and customer interaction through professional inbound and outbound telephone communications
• Encourage owners and prospective customers to book vacations
• Address and resolve objections to secure payments for vacation packages
• Utilize dialer systems, lead management software, and CRM platforms efficiently
• Diligently record customer interactions and agreements
• Build professional rapport to foster excitement and confidence in the virtual process and vacation ownership experience
• Transform qualified prospects into confirmed vacation package sales
• Fulfill one of four roles: Initial Contact Person, Activations Agent, Travel Coordinator, or Tour Confirmer
• Prior experience in sales, customer service, outbound marketing, vacation sales, or call centers is preferred
• Strong skills in objection handling and closing sales over the phone
• Tenacity to overcome objections and finalize sales
• Excellent interpersonal communication and active listening abilities
• Capability to establish rapport, present information clearly, and engage confidently with a diverse range of customers
• Proficient in identifying customer needs, assessing information, and resolving practical issues
• Strong organizational skills and professionalism in a dynamic environment
• Flexibility to adapt to changing priorities
• Experience in timeshare or hospitality sales is advantageous
• Tech-savvy with comfort in using modern tools, CRM platforms, dialer systems, and lead management software
• Commissions
• Continuous sales training and coaching sessions
• Work-from-home opportunities
• Competitive compensation structure
• Chance to maximize earning potential
Vacatia
Vacatia
Vacatia
Vacatia
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