Consulting Services Account Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee the delivery and resolution of diverse, non-routine, and complex services sales initiatives.

• Propel new business opportunities in Consulting, Training, and Technical Account Management within selected accounts.

• Formulate long-term services account strategies in collaboration with account, technical, and specialist teams.

• Cultivate professional relationships with customers at both executive and practitioner/IT levels.

• Create proposals and Red Hat solutions alongside cross-functional Sales and Services teams.

• Generate opportunities through networking, lead generation, and marketing events.

• Negotiate terms, pricing, and contracts until closure.

• Report on revenue, opportunity forecasts, pipeline status, challenges, and needs.

• Identify additional business opportunities across delivery projects.

• Facilitate successful customer adoption of Red Hat technology through coordinated solutions.

• Mentor junior team members, collaborate across internal Red Hat functions, and establish objectives aligned with regional sales targets.

⛳️ Requirements

• Minimum of 3 years of experience in Services Sales or over 5 years in Services Delivery with a proven track record of extending or expanding delivery engagements.

• Demonstrated expertise in solution development, including consulting, training, and support services.

• In-depth understanding of budget cycles, procurement processes, and contract frameworks.

• Ability to communicate the business value of intricate, technical concepts to business stakeholders.

• Excellent communication skills, both internally and externally.

• Proven success in achieving and exceeding revenue and sales booking targets.

• Strong organizational abilities and capacity to work independently while managing multiple projects concurrently.

• Demonstrated success in closing significant, solution-oriented opportunities.

• Proficiency in consultative, specialty, solution selling, and business development.

• Familiarity with CRM systems and regular entry of lead data.

• Willingness to travel 25–50% of the time.

• Capability to handle confidential or sensitive customer information in accordance with Red Hat policies and relevant privacy laws.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• Flexible Spending Account for healthcare and dependent care.

• Health Savings Account available with a high deductible medical plan.

• Retirement 401(k) plan with employer matching.

• Paid time off and holidays.

• Paid parental leave programs for all new parents.

• Leave benefits that include disability, paid family medical leave, and paid military leave.

• Employee stock purchase plan.

• Family planning reimbursement.

• Tuition reimbursement.

• Transportation expense account.

• Employee assistance program.