Consultant – Sterilization, Spanish and Catalan Speaker

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Provide both onsite and remote consulting services to hospitals and surgical teams.

• Recognize and implement best practices for da Vinci Surgery programs.

• Promote standardization of robotic programs, enhance operational efficiency, facilitate team training, manage costs, and optimize block time utilization.

• Develop expertise in Intuitive technologies, instruments, and accessories, including troubleshooting and proper handling techniques.

• Independently oversee an allocated territory along with its administrative tasks.

• Create and deliver Genesis OR consulting and educational initiatives.

• Lead intricate, multi-layered customer interactions with hospital stakeholders and cross-functional Intuitive teams.

• Identify challenges, barriers to utilization, and strategic opportunities.

• Align stakeholders with priorities and implementation strategies.

• Monitor progress and maintain communication in accordance with shared timelines.

• Offer consulting on workflow standardization, OR efficiency, staff training, cost management, block scheduling, and integration of new systems.

• Collaborate with Genesis, Sales, Services, Marketing, Customer Training, Customer Service, and Technical Support teams.

• Analyze customer usage patterns and performance metrics.

• Provide support for Genesis and Intuitive conferences, congresses, and training events.

• Assist with new product launches, training initiatives, and integration planning.

• Collect and relay customer feedback and concerns through internal channels.

⛳️ Requirements

• Bachelor’s degree (B.A./B.S.) preferred; equivalent clinical, medical, or healthcare-related experience may also be considered.

• At least 5 years of demonstrated professional experience in healthcare or hospital management.

• Ideally, experience in a B2B sales role or a leadership position within a hospital setting.

• Proven experience working in or with Operating Room departments.

• Established track record of achieving results through collaborative teamwork.

• Excellent communication and interpersonal skills.

• Ability to present confidently to diverse audiences and group sizes.

• Capacity to thrive in a dynamic, high-energy, fast-paced environment.

• Flexible and adaptable work schedule, including occasional extended hours as necessary.

• Strong business acumen with the ability to navigate healthcare stakeholder environments.

• Capability to communicate clearly and consistently across various organizational levels.

• Training or certification in Lean, Six Sigma, or Change Management is advantageous.

• Proficient in Microsoft Office and/or similar tools.

• Experience in project management and leading complex customer-facing initiatives related to OR efficiency, productivity, or cost containment.

• Fluency in English, Spanish, and Catalan is required.

• Willingness to travel up to 70% of the time.

• A minimum commitment of 24 months in the role is expected before eligibility for internal mobility.

🏝️ Benefits

• Remote work arrangement available.

• Employees are required to come onsite when requested by leadership.

• Opportunities for long-term career growth and advancement.

• Support for professional development initiatives.

• Internal mobility options after a minimum of 24 months in the role.

• Equal employment opportunities ensuring protection against discrimination and harassment.

• Potential company assistance for export licensing or a Technology Control Plan where applicable.