Compliance Manager – Card

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of comprehensive compliance advisory for the Affirm Card program, encompassing card marketing, checkout, onboarding, wallets, disputes, and servicing.

• Collaborate with Product, Engineering, and Operations throughout the entire development lifecycle.

• Utilize judgment under EFTA (Reg E), TILA (Reg Z)/CARD Act, and UDAAP to address novel regulatory inquiries.

• Review and authorize card marketing, disclosures, and user experience for adherence to regulatory compliance and consumer protection standards.

• Lead root cause analysis and implement sustainable solutions for Card compliance challenges.

• Partner with Compliance Testing, Legal, and Risk during regulatory examinations and bank partner audits.

• Maintain the compliance risk assessment and control inventory for the Card program.

• Create and update Card-specific compliance training and reference materials.

• Act as the compliance authority on new and evolving Card features, identifying risks early in the product lifecycle.

⛳️ Requirements

• Over 8 years of experience in a compliance advisory position within financial services, with a Bachelor's degree; or 6+ years with a Master's degree; or 3+ years with a PhD, or equivalent experience.

• Significant experience in card or payments compliance.

• Extensive knowledge of EFTA (Reg E) and TILA (Reg Z)/CARD Act as they relate to card products.

• Familiarity with TISA (Reg DD) and UDAAP.

• Experience with card network regulations such as Visa and Mastercard is advantageous.

• Proven ability to work independently in ambiguous and fast-paced settings.

• Background in collaborating with Product from the initial stages of product, feature, or servicing program development.

• Experience managing issues from root cause analysis to sustainable remediation.

• Experience providing guidance to Product, Engineering, and Operations stakeholders regarding card, lending, or payments programs.

• Strong verbal and written communication capabilities.

• Strategic thinking and problem-solving abilities.

• Capability to convey complex regulatory matters to non-compliance audiences, senior leadership, and leadership committees.

• Compliance certifications are advantageous.

🏝️ Benefits

• 100% subsidized medical coverage for employees and their dependents.

• Dental and vision insurance for employees and their dependents.

• Monthly technology setup stipend.

• Monthly health and wellness spending stipends.

• Flexible time off policy.

• Generous holiday schedule.

• Employee stock purchase plan (ESPP) offering discounted Affirm stock.

• Inclusive interview process with accommodations for candidates with disabilities.

• Remote-first work flexibility.

• In-person onboarding experience for all new hires.